Service Administration Specialist with German (All genders)
Location Warsaw, Mazovia, Poland Date posted September 09, 2026 Job ID 22910Our Opening and Your Responsibilities
Join our Service Administration team and help keep our B2B service operations running smoothly. In this back-office role, you will manage service contracts and support strong, long-term relationships with our customers.
The official job title that will appear in your employment contract is Service Administration Specialist.
Your responsibilities:
- Handling customer inquiries,
- Processing customer complaints (controlling quality of the created invoices and completeness of reports delivered by technicians, checking the correctness of the issued documents, issuing relevant corrections),
- Process service orders, control quality and completeness of reports delivered by technicians, Invoice of services, repairs and installations, ensure timely and accurate billing to customers,
- Manage customer data, update data in the system based on information delivered by technicians or customers,
- Manage service contracts,
- Ensure complete and timely electronic archiving all relevant documents.
What You Need to Succeed
- Very good knowledge of German (min B2 level),
- Good knowledge of English,
- Well-developed MS Office skills,
- Quick perception and excellent attention to detail,
- Focus on time frames and ability to work according to clearly defined rules,
- Previous experience in similar positions would be an asset.
Our Offer to You
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward,
- Flexible working hours,
- Hybrid work model (3 days from the office per week),
- Festive benefits paid in April and December,
- A diverse and inclusive workplace,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development,
- Wellbeing activities, CSR, with space for your initiatives*
- Discounts for meals and special offers at Platan Business Park.
The recruitment process consists of the following steps:
- CV selection – we contact selected candidates,
- Phone screening with a recruiter (approx. 15 min),
- Initial interview with the Manager (video conference, approx. 1 hour).
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
-
- Back-office Specialist with German (All Genders) Warsaw, Poland 09/08/2026
- Back-office Specialist with French (Service contracts administration) (All genders) Warsaw, Poland 09/09/2026
- Specjalista/ka ds. Administracji Serwisu z językiem włoskim Warsaw, Poland 09/02/2026
- Sales Administration Specialist with English (all genders) Warsaw, Poland 08/21/2026
- Sales Administration Specialist with French (all genders) Warsaw, Poland 08/21/2026
-
Saved Jobs
Let’s Connect
Join our Talent Community and receive personalized updates about our opportunities.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.