Skip to main content
Logo for Mettler Toledo

Our Commitment
Your Talent

Search Jobs

Team Leader - Order Management

Location Petaling Jaya, Selangor Date posted December 02, 2024 Job ID 16139
Apply Now Save Job
Our Opening and Your Responsibilities
  •  Accountable to meet Service Level (e.g.; SLA) and Customer Satisfaction (e.g.; CS index) 
  • Monitoring daily performance of executives 
  • Problem solving to minimize aging transaction and customer dispute 
  • Proactively interface with unit key users to facilitate transaction processing 
  • Monitor team performance and its service quality so to deliver proper coaching and training 
  • Develop initiative aligned with company direction and lead change management of team 
  • Act as a mentor for senior executive who works in different process area o Involve RBO leadership faculty to contribute an entire organization development 
  • Participate in peer coaching with DBS or Unit Key Users to understand each stakeholders

Additional Information:

    Fully working onsite in office (Mon-Fri)
    What You Need to Succeed
    • Having at least 7 years on people management with sizeable team
    • Fluency in English (write/speak) 
    • Qualification in Bachelor's degree 
    • People/Project management experience 
    • 2-3 years SAP order processing experience 
    • Finance or SCM understanding will be merit
    • Flexibility to work odd hours and on public holidays
    • Strong attention to detail
    • High energy and enthusiasm
    • Excellent customer service skills
    Our Offer to You
    • Stable employment conditions based on the contract of employment
    • 1.5 months fixed contractual bonus
    • Medical care with the dental package
    • Life insurance
    About Mettler Toledo
    METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
    Equal Opportunity Employment
    We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
    Apply Now Save Job
    Working at Mettler Toledo Video

    Get to Know METTLER TOLEDO

    Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.

    Explore this Location
    A Fresh Approach to Lab Automation
    Our Innovative Laboratory Solutions
    To the Moon and Back - Weighing for NASA
    The Sound of Climate Change

    Let’s Connect

    Join our Talent Community and receive personalized updates about our opportunities.

    Sign Up

    We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

    METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.