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Bilingual Telemarketing Specialist

Location Columbus, Ohio Date posted September 30, 2024 Job ID 17556
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Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire a Bilingual Telemarketer responsible for responsible for telemarketing activities for the MT-NA Business Areas. The position is structured to generate new sales leads and to market designated products, including service contracts in direct and distribution territories through outbound Business to Business phone calls.

Essential Duties and Responsibilities: 
  • Call on customers to advise them of available products and services offerings.
  • Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
  • Qualify sales leads by assessing need, budget, and buying authority. Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.
  • Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready. 
  • Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.
  • Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
  • Willingness and ability to back up other divisions when called upon

What You Need to Succeed
  • High School degree or equivalent, in combination with a minimum of 2 years direct experience in a customer service or sales operation.
  • Prior experience working in a call center environment or related telephone call operation is desired.  
  • Candidates must possess the ability to utilize and work within a computerized business data system, including the ability to key a minimum of 40 WPM with accuracy.
  • Must be fluent in French and English
  • Must be legally eligible to work in the US   

Our Offer to You
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards 
  • A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.