Inside Sales Specialist
Emplacement Lutz, Floride, États-Unis Date de publication 15 octobre 2026 ID de l'offre 23591- Manage inbound customer demand through the Service Parts inbox, including calls, emails, and mt.com requests for pricing, availability, and quotes.
- Respond promptly and professionally to customer inquiries, building interest in METTLER TOLEDO Service and guiding customers through the sales cycle.
- Qualify and distribute leads to the appropriate Sales Representatives for follow-up; enter and pursue select leads through closure.
- Support Field Sales with quoting and lead-nurturing activities to help maximize productivity and meet sales targets.
- Maintain accurate and complete CRM data to ensure database integrity.
- Provide team leadership with regular updates on recurring issues, customer trends, and opportunities for improved sales approaches.
- Develop and apply knowledge of Product Inspection product lines, service offerings, and internal sales systems, including SAP CRM and ECC.
- Make sound, timely decisions on daily processes and determine when to engage Sales, Marketing, Accounting, or other teams regarding discounts, special terms, escalations, or opportunities.
- Communicate professionally and proactively with internal and external customers, identifying process or communication breakdowns and recommending solutions with minimal supervision.
- Work collaboratively with Sales and Support teams in a fast-paced, variable environment to meet operational and sales goals.
- Perform other duties as assigned.
- At least 2-3 years in sales, customer service and/or marketing experience
- Knowledge of Microsoft Office programs
- A daring spirit and a preference for work in a fast-paced sales environment
- A confirmed ability and technical acumen to learn our products and sell our service contracts
- The ability to communicate product knowledge, differentiate from the competition, and solve customer problems
- Excellent people skills to create rapport with prospects quickly
- Inbound or outbound call center experience or worked in a sales development role before is a plus
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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