Inside Sales Specialist
Standort Lutz, Florida, USA Veröffentlichungsdatum 15. Oktober 2026 Anzeigen-ID 23591- Manage inbound customer demand through the Service Parts inbox, including calls, emails, and mt.com requests for pricing, availability, and quotes.
- Respond promptly and professionally to customer inquiries, building interest in METTLER TOLEDO Service and guiding customers through the sales cycle.
- Qualify and distribute leads to the appropriate Sales Representatives for follow-up; enter and pursue select leads through closure.
- Support Field Sales with quoting and lead-nurturing activities to help maximize productivity and meet sales targets.
- Maintain accurate and complete CRM data to ensure database integrity.
- Provide team leadership with regular updates on recurring issues, customer trends, and opportunities for improved sales approaches.
- Develop and apply knowledge of Product Inspection product lines, service offerings, and internal sales systems, including SAP CRM and ECC.
- Make sound, timely decisions on daily processes and determine when to engage Sales, Marketing, Accounting, or other teams regarding discounts, special terms, escalations, or opportunities.
- Communicate professionally and proactively with internal and external customers, identifying process or communication breakdowns and recommending solutions with minimal supervision.
- Work collaboratively with Sales and Support teams in a fast-paced, variable environment to meet operational and sales goals.
- Perform other duties as assigned.
- At least 2-3 years in sales, customer service and/or marketing experience
- Knowledge of Microsoft Office programs
- A daring spirit and a preference for work in a fast-paced sales environment
- A confirmed ability and technical acumen to learn our products and sell our service contracts
- The ability to communicate product knowledge, differentiate from the competition, and solve customer problems
- Excellent people skills to create rapport with prospects quickly
- Inbound or outbound call center experience or worked in a sales development role before is a plus
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
Lernen Sie METTLER TOLEDO kennen.
Werfen Sie einen Blick auf “Einen Tag im Leben eines Mitarbeiters von METTLER TOLEDO”. Egal, wo Sie in diesem Unternehmen arbeiten, die Teamatmosphäre ist immer spürbar. METTLER TOLEDO ist vielleicht genau das, wo Sie hingehören.
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