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Junior Laboratory Product Support Specialist with French

Location Warsaw, Mazovia Date posted March 19, 2025 Job ID 18886
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Our Opening and Your Responsibilities
  • Support of European internal and external customers on laboratory pH meters, low-end density, and refractometers as well as low-end titrators (electrochemistry instruments) via telephone and email in French,
  • Tests of new and improved hardware and software,
  • Tests of existing hardware and software to evaluate quality issues,
  • Creation and maintenance of helpful tools for customers,
  • Proofreading of pH Lab documents (manuals, brochures, etc.) ,
  • Collaboration with Market Support Group in Switzerland.
What You Need to Succeed
  • Educational background in natural sciences (biotechnology, bioengineering, chemistry, biology, or similar) or working experience in a scientific laboratory ,
  • Very good knowledge of French (speaking and writing, C1),
  • Good knowledge of English (min. B2),
  • Ability to friendly and comprehensively communicate with our B2B customers via e-mail and phone ,
  • Eligibility to work in Poland.
Nice to have:
  • Experience in working with analytical instruments, i.e. with pH meters,
  • Customer service experience would also be an asset.
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run :)
  • Annual bonus , 
  • Festive benefits paid in April and December,
  • Flexible working hours, 
  • Hybrid work model (3 days a week from home) , 
  • Medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card,
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 
*We are focusing on entertainment and supporting your physical and mental health – check out
our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

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