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Customer Support Specialist with French

Location Warsaw, Mazovia Date posted March 17, 2025 Job ID 18844
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Our Opening and Your Responsibilities
As a Customer Support Specialist, you will be responsible for assistance in processing orders accurately and efficiently, as well as providing excellent customer service to our clients from France and other EU countries.

Your responsibilities will include:
  • Providing support for Customers by emails and phone to all inquiries in the areas of pricing, product availability, basic product specifications, complaints, parts identification, order status and sales leads,
  • Assistance in entering customer orders accurately and efficiently into the system,
  • Working closely with our sales and logistics teams to ensure timely and accurate order fulfillment.
What You Need to Succeed
  • Excellent English and Polish skills (min. B2),
  • Proficient French skills (min. C1),
  • Data entry skills and attention to detail,
  • Problem solving skills,
  • SAP knowledge would be a plus. 
  • Eligibility to work in PL.
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run :)
  • Annual bonus , 
  • Festive benefits paid in April and December,
  • Flexible working hours, 
  • Hybrid work model (3 days a week from home) , 
  • Medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card,
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 

*We are focusing on entertainment and supporting your physical and mental health – check out
our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.