Skip to main content
Logo for Mettler Toledo

Our Commitment
Your Talent

Search Jobs

Junior Customer Support Specialist

Location Warsaw, Mazovia Date posted April 29, 2024 Job ID 16288
Apply Now Save Job
Our Opening and Your Responsibilities

As a Junior Customer Support Specialist, you will be responsible for assistance in processing orders accurately and efficiently, as well as providing excellent customer service to our clients. 

Due to supporting US and Canadian market, you will work 100% remotely (AFTER THE INTRODUCTORY PERIOD) and working hours will cover: 13:15-21:30 (UCT+2).

Your responsibilities will include:
  • Assistance in entering customer orders accurately and efficiently into the system,
  • Processing pre-authorization of credit card charges,
  • Providing support for Customers by emails and phone to all inquiries in the areas of pricing, product availability, basic product specifications, complaints, parts identification, order status and sales leads,
  • Work closely with our sales and logistics teams to ensure timely and accurate order fulfillment,
  • Backup for on-line order distribution (partnershop),
  • Process Quotes, goods return and credits.
What You Need to Succeed
  • Proficient English skills (speaking and writing),
  • Excellent data entry skills and attention to detail,
  • Problem solving skills.
Nice to have:
  • Knowledge of the US market and/or previous experience in Customer Service/Administrative roles,
  • SAP knowledge.
Our Offer to You
  • Stable employment conditions based on the contract of employment,
  • Annual bonus,
  • Medicover medical care with basic dental package,
  • Life insurance with possible extension for your family members,
  • Festive benefits paid in April and December,
  • Medicover sport card,
  • Language courses,
  • Cultural events for employees and families,
  • Space for your initiatives, charity & CSR actions,
  • Discounts for meals and beauty products at the our Business Park,
  • Diverse and inclusive workplace.
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Apply Now Save Job
Working at Mettler Toledo Video

Get to Know METTLER TOLEDO

Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.

Explore this Location
A Fresh Approach to Lab Automation
Our Innovative Laboratory Solutions
To the Moon and Back - Weighing for NASA
The Sound of Climate Change

Let’s Connect

Join our Talent Community and receive personalized updates about our opportunities.

Sign Up

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.