Skip to main content
Logo for Mettler Toledo

    Our Commitment
    Your Talent

    Service Inside Sales

    Location Petaling Jaya, Selangor Veröffentlichungsdatum March 12, 2025 Anzeigen-ID 18907
    Jetzt bewerben Job speichern
    Our Opening and Your Responsibilities
    Key Purpose of the Role: The Service Inside Sales is responsible for selling and promoting our service spare part to potential customers via phone, email, and/or other digital channels. They are also responsible for supporting the Field Service Sales Representatives in establishing relationships with predefined target accounts. The successful candidate has excellent communication skills, is able to build rapport with customers quickly, and meets or exceeds sales targets. To enhance service delivery, improve operational efficiency, and ultimately contribute to the organization's overall performance and competitiveness in the market.

    Key Responsibilities:
    1. Technical Support 
    • Responsible for Svc/Spare part quotation generation thru campaign run from service sales team and follow up to win order 
    • Provide support on enquiries related to service order. 
    • Schedule appointment for service sales team.
    • Respond promptly and professionally to inbound inquiries and leads.
    • Build rapport and establish a relationship with customers through active listening and effective communication.
    • Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET.
    • Accurately record customer information and sales activity in the CRM system.
    • Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET
    • Collaborate with internal teams to ensure customer satisfaction and service delivery excellence. Focus on the collaboration with Service Filed Sales Representative to help them penetrating their accounts.
    • Adhere to company policies, procedures, and ethical standards.
    • Responsible to fill up customer - vendor form, code of conduct and form related matter.
    • Continuously improve sales skills and product knowledge through training and professional development.
    • Assist on Customer Portal registration, renew and upkeep customer portal.
    What You Need to Succeed
    1. Competencies:
    • Good Interpersonal and Verbal/Written Communication skills
    • Ability to work in a fast-paced environment and handle high-pressure situations.
    • Team player with a positive attitude and a customer-focused mindset.
    • Strong organizational and multitasking skills with attention to detail.
    • Self/Planning Management

    2. Mandatory:
    • Diploma or degree holder 
    • Fresh graduate/with 1 year experience
    • Self-starter with a proactive approach

    Preferred:

    • Prior knowledge in handling Salesforce/SAP CRM platform
    • Previous experience in inside sales role/ customer service/support role/ sales support role.
    • Proficiency in Excel and data analysis.

    Our Offer to You
    • Career Development and Growth
    • Work-Life Balance
    • Company Culture and Environment
    • If you are shortlisted, we will get in touch with you.
    About Mettler Toledo
    METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
    Equal Opportunity Employment
    We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
    Jetzt bewerben Job speichern
    Working at Mettler Toledo Video

    Lernen Sie METTLER TOLEDO kennen.

    Werfen Sie einen Blick auf “Einen Tag im Leben eines Mitarbeiters von METTLER TOLEDO”. Egal, wo Sie in diesem Unternehmen arbeiten, die Teamatmosphäre ist immer spürbar. METTLER TOLEDO ist vielleicht genau das, wo Sie hingehören.

    Explore this Location
    A Fresh Approach to Lab Automation
    Our Innovative Laboratory Solutions
    To the Moon and Back - Weighing for NASA
    The Sound of Climate Change

    Lassen Sie uns im Austausch bleiben

    Treten Sie unserer Talent Community bei und erhalten Sie personalisierte Updates zu unseren Stellenangeboten.

    Anmelden

    Wir setzen uns für Chancengleichheit ein und legen Wert auf Vielfalt in unserem Unternehmen. Wir ermöglichen die Beschäftigung unabhängig von Rasse, Hautfarbe, Religion, Geschlecht, Alter, nationaler Herkunft, Behinderung, sexueller Orientierung, Geschlechtsidentität, genetischen Informationen oder einer anderen geschützten Klassifizierung. Wenn Sie weitere Informationen zu Ihren gesetzlichen Rechten als Bewerber (m/w/d) wünschen, klicken Sie bitte unter: https://www.mt.com/us/en/home/microsites/sustainability/reporting.html. Informieren Sie sich über Ihre EEO-Rechte als Antragsteller nach dem Gesetz.

    METTLER TOLEDO ist bestrebt, www.mt.com allen Nutzern zugänglich zu machen. Wenn Sie uns bezüglich der Zugänglichkeit unserer Website kontaktieren möchten oder Hilfe beim Komplettieren des Bewerbungsprozesses benötigen, kontaktieren Sie uns bitte unter Kontakt EEO@mt.com.