Skip to main content
Logo for Mettler Toledo

Nasze zobowiązanie
Twój talent

Szukaj

Field Service Engineer

Lokalizacja Teksas, Stany Zjednoczone Data publikacji 28.sierpnia. 2026 Identyfikator oferty 22991
Aplikuj teraz Zapisz ofertę
Our Opening and Your Responsibilities
Reporting to Field Service Team Leader, this position will be responsible for conducting on-site installations, repairs, preventive maintenance and customer training (hardware, software and limited applications), for assigned instrumentation and supporting Field Service, In-House Repair, Sales, Customer Service and Product Management. The position will represent the Mettler Toledo standard of ‘Trusted Advisor’ to our customers. 

  • Perform on-site installations, repairs, upgrades, and maintenance of assigned AutoChem instrumentation, including but not limited to infrared reaction profiling equipment, laser crystallization monitoring equipment, automated lab reactor and sampling solution systems, proprietary software and associated applications 
  • Establish and maintain the “Trusted Advisor” role for all customer interactions by delivering exceptional customer service, expertise, product positioning, lead generation and training throughout the product lifecycle 
  • Successfully complete advanced and expert level instructor led service product training 
  • Document, communicate and manage customer issues with Sales, Service and Support 
  • Proactively prioritize, schedule, track and execute service assignments to satisfactory completion 
  • Document and report scheduling, utilization and escalation in a timely manner 
  • Feedback non-conformance issues for quality enhancements and technical bulletins 
  • Manage and control field inventory Manage administrative time and deliver required e-work accurately and timely 
  • Quickly escalate ongoing, prolonged field situations to service management 
  • Demonstrates exemplary skills in customer relations and enhance customer satisfaction by providing value-added services (e.g. Equipment Qualification) 
  • Successful service agreement and key account management 
  • Manage all travel and support expense at or below budget 
  •  All other duties as assigned
What You Need to Succeed
  • Associate’s degree in chemistry, Chemical, Electrical, Electronic or Mechanical Engineering, or related field
  • Minimum 4 years of experience with troubleshooting electronic, electrical, mechanical, and computer systems; or equivalent combination of education, military training, and hands-on experience Job Description 
  • Experience with Infrared, Optics, Lasers, HPLC, GC, Mass Spectrometry, or background in Chemistry or Chemical Engineering is a plus 
  • Excellent customer service and communication skills both oral and written – English required 
  • Valid driver’s license and good driving record 
  • To perform this job successfully, an individual should have knowledge of 
    •  Windows-based operating systems 
    •  MS Word - Level 1 
    •  MS Excel - Level 2 
    •  Internet Explorer
Our Offer to You
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
  • Tuition reimbursement, perks, and discounts
  • Parental and caregiver leave programs
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in precision instrumentation
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards across Mettler Toledo
  • Global recognition for the quality of our products and services
About Mettler Toledo

Working at METTLER TOLEDO AutoChem Inc. (www.mt.com/autochem) means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products.  As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents. 

  • Our instruments increase the efficiency and effectiveness of chemists and engineers.
  • Our products help develop profitable, green, and safe scientific processes.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here. 

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
Aplikuj teraz Zapisz ofertę
Working at Mettler Toledo Video

Poznaj METTLER TOLEDO

Zobacz “dzień z życia” pracownika METTLER TOLEDO. Niezależnie od tego gdzie pracujesz, wszędzie poczujesz dobrą atmosferę. METTLER TOLEDO może być dokładnie tym, gdzie Twoje miejsce.

Explore this Location
A Fresh Approach to Lab Automation
Our Innovative Laboratory Solutions
To the Moon and Back - Weighing for NASA
The Sound of Climate Change

Zostańmy w kontakcie

Dołącz do naszej Społeczności Talentów i otrzymuj spersonalizowane informacje o aktualnie otwartych procesach rekrutacyjnych.

Zarejestruj się

METTLER TOLEDO jest pracodawcą oferującym równe szanse i ceniącym różnorodność.

Zabraniamy dyskryminacji ze strony pracowników, przełożonych oraz współpracowników, ze względu na rasę, kolor skóry, wyznanie, płeć (w tym zmianę płci, obowiązki rodzinne, stan cywilny, związek partnerski, ciążę, poród, tożsamość lub ekspresję płciową oraz orientację
seksualną), religię, wiek, pochodzenie narodowe lub przodków, obywatelstwo, niepełnosprawność fizyczną lub umysłową, informacje genetyczne, status powołania militarnego, przekonania polityczne, korzystanie z praw do wolności zrzeszania się lub wszelkie inne kategorie/cechy, o których mowa w obowiązujących przepisach prawa.
Zapoznaj się z naszą polityką równych szans w zatrudnieniu.

METTLER TOLEDO dokłada wszelkich starań, aby strona www.mt.com były dostępne dla wszystkich użytkowników. Jeśli chcesz skontaktować się z nami w sprawie dostępności naszej strony internetowej lub potrzebujesz pomocy, aby dokończyć proces aplikowania na ofertę pracy, skontaktuj się z nami pod adresem EEO@mt.com.