As a Service Support Agent at METTLER TOLEDO, you will be the first point of contact for our customers, providing professional and efficient support by phone and email. You will handle a wide range of service-related enquiries, including urgent repair requests, onsite and remote support, installations, quotations, contracts, and invoice-related questions. 

Your ability to quickly understand customer needs and identify the appropriate next steps will be essential. You will register and manage customer requests, create the necessary service work orders, coordinate with the relevant internal teams, and ensure that customers receive clear, timely, and helpful communication throughout the process. 

We offer an exciting and evolving workplace within a global company. As an employee at METTLER TOLEDO, you will have access to benefits including collective agreement, pension plan, wellness allowance, and Edenred lunch benefit. 

We look forward to receiving your application!

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.