• Timely Renewals of contracts
• Quotation Management: Generate and send pipette quotations to customers within the agreed Service Level Agreement (SLA).
• Lead Management
• Escalation Management
• Contract Amendments
• Customer Communication: Make regular phone calls to existing customers to maintain strong relationships and address any concerns.
• Inbox Management.
• Sales Support: Provide support to the field sales team as necessary, assisting with their workload and contributing to overall team success.

Key Skills:

• Strong Communication Skills
• Proactive
• Resourceful
• Excellent Attention to Detail
• Technical Proficiency
• Outstanding Customer Service

• International career development opportunities
• Being part of One Team that thrive from collaboration and drives continuous improvement
• Support working families through enhanced family friendly policies and flexible working patterns.
• Encouragement to work creatively, autonomously and to measure and celebrate success
• Support with individual learning, development, and growth within the Company
• We encourage work life balance and offer 25 holidays, plus Bank Holidays, and rewards length of service by increasing your holiday entitlement to a maximum of 29 days upon predefined milestones.
• Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal.
• You will join a Trustee based pension scheme and have peace of mind with 4x life assurance.