Order Entry Specialist (Korean Speaker)

位置プタリン・ジャヤ, セランゴール州, マレーシア 掲載日 2025年11月6日 求人ID 19379

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Our Opening and Your Responsibilities

Desired Outcomes:

Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence.
Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment.
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly
Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication
Provide order and contracts confirmations to customers
Receive and carry out directions as provided by team leader
Always demonstrate accuracy and speed of work
Review documentation and work according to procedures laid out
Schedule work to be completed within set timeframes
Communicate with teams/peers and team leaders to optimize work completion
Ensure company guidelines and policies are always met
Achieve Key Performance Indicators (KPI’s) and meet Development Plans
Support service and customer priority strategies
Support cost reduction and/ or process improvement initiatives

What You Need to Succeed

Key Behavioural Competencies Required

Competencies:

Excellent analytical, interpersonal & communication skills
Highly customer & business oriented
Self-starter with a proactive approach
Strong interpersonal skills and influencing ability
Analytical skills and ability to identify trends to work with the appropriate channels to drive corrective and preventive
Innovative to challenge conventional practices and suggest better approaches
Passionate to be tenacious and resilient
Strong attention to detail
Solution driven mindset

Technical Skills, Knowledge and Experience Required

Mandatory:

Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree
Fluent in Korean & English (speak, write, read). Knowledge of other Asian languages an added asset
A good team player with ability to work cross culture and function.

Preferred:

Flexible to work in different global time zones for meetings and calls

Our Offer to You

Permanent employment basis; conditions are based on the contract of employment
1.5 months contractual bonus
Medical care with dental entitlements
Life insurance coverage
Accessible to public transport
Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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