Lead Generation Team Leader

位置プタリン・ジャヤ, セランゴール州, マレーシア 掲載日 2026年3月12日 求人ID 21374

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Our Opening and Your Responsibilities

Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.
Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.
Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies.
Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly.
Track and report on telemarketing performance and present findings to senior management.
Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.

What You Need to Succeed

Proven work experience as a Telemarketing Manager or similar role.
Excellent leadership and management skills with the ability to motivate and inspire a team.
Strong sales and negotiation skills, with a proven track record of achieving targets.
Outstanding communication and interpersonal skills, with the ability to build rapport and establish relationships over the phone.
Results-driven mindset with a focus on exceeding sales goals and driving revenue growth.
Ability to analyze data and generate meaningful insights to enhance telemarketing strategies.
Proficiency in using telemarketing software and CRM systems.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Knowledge of telemarketing laws and regulations.
Ability to adapt and thrive in a fast-paced and dynamic environment.

Role requirements:

Bachelor's degree in Business, Marketing, or a related field
Minimum 5 years of proven experience in telemarketing, preferably in a managerial role
Familiarity with sales techniques and strategies
Proficiency in SAP system and MS Office suite
Exceptional problem-solving skills
Ability to handle objections and difficult situations with professionalism and tact
Demonstrated ability to work effectively both independently and as part of a team

Our Offer to You

Permanent employment basis; conditions are based on the contract of employment
1.5 months fixed bonus
Medical care with dental entitlements
Life insurance coverage
Accessible to public transport
Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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