Skip to main content
Logo for Mettler Toledo

Notre engagement
Votre talent

Rechercher

LabX Technical Support Specialist (1st and 2nd Line Support)

Location Varsovie, Voïvodie de Mazovie Date de publication March 12, 2025 ID de l'offre 18877
Postuler maintenant Enregistrer la tâche
Our Opening and Your Responsibilities
As a LabX Technical Support Specialist, you will be responsible for supporting European and Asian internal customers (MO's) and external customers (end customers) with LabX software.

Duties and Responsibilities:
  • Provide chat, email and phone support to end-users, sales personnel and other LAB colleagues on LabX Software,
  • Troubleshooting,
  • Installing and updating system,
  • Document and communicate quality issues to the appropriate teams, and facilitate resolutions for our customers,
  • System requirement & instrument connectivity,
  • Creation, extension and maintenance of knowledge database,
  • Creating E-Learnings and videos.
What You Need to Succeed
  • Experience in technical support,
  • Experience working with business customers (Empathy and finding solutions mindset),
  • Active interest in IT and software.
Knowledge of:
  • Windows Server/Client Operating Systems, 
  • Microsoft SQL Server databases,
  • Microsoft Networking Fundamentals,
  • Microsoft Active Directory/LDAP,
  • Cloud-based solutions,
  • Fluent communication in English (oral and written, C1).
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run :)
  • Annual bonus , 
  • Festive benefits paid in April and December,
  • Flexible working hours, 
  • Hybrid work model (3 days a week from home) , 
  • Medical care with the basic dental package, 
  • Possibility to extend medical care to family members and/or Damian Medical Center, 
  • Life insurance with possible extension for your family members, 
  • Medicover Sport card,
  • Language courses, 
  • Paid employee referral program, 
  • Wellbeing activities* 
  • Space for your initiatives, charity & CSR actions, and improvement ideas, 
  • Supporting your development through a vast training offer , 
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park, 
  • A diverse and inclusive workplace. 

*We are focusing on entertainment and supporting your physical and mental health – check out
our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Postuler maintenant Enregistrer la tâche
Working at Mettler Toledo Video

En savoir plus sur METTLER TOLEDO

Jetez un coup d'œil à une « journée dans la vie » d'un employé de METTLER TOLEDO. Quel que soit l'endroit où vous travaillez dans cette entreprise, l'esprit d'équipe transparaît. METTLER TOLEDO est peut-être exactement là où vous appartenez.

Explore this Location
A Fresh Approach to Lab Automation
Our Innovative Laboratory Solutions
To the Moon and Back - Weighing for NASA
The Sound of Climate Change

Connectons-nous

Rejoignez notre communauté de talents et recevez des mises à jour personnalisées sur nos opportunités.

S’enregistrer

Nous souscrivons au principe de l'égalité d'accès à l'emploi et valorisons la diversité au sein de notre entreprise. Nous prenons en considération l'emploi sans tenir compte de la race, de la couleur, de la religion, du sexe, de l'âge, de l'origine nationale, du handicap, de l'orientation sexuelle, de l'identité de genre, des informations génétiques, du statut d'ancien combattant protégé ou de toute autre classification protégée. Renseignez-vous sur vos droits en matière d'égalité des chances en tant que demandeur en vertu de la loi.

Retrouvez les résultats de notre Index égalité Femmes-Hommes ici.

METTLER TOLEDO s'efforce de rendre www.mt.com accessible à tous les utilisateurs. Si vous souhaitez communiquer avec nous au sujet de l'accessibilité de notre site Web ou si vous avez besoin d'aide pour remplir le processus de demande, veuillez communiquer avec nous à l'adresse Contactez-nous EEO@mt.com.