Telemarketing Specialist French/English Bilingual
Emplacement Columbus, Ohio, États-Unis Date de publication 07 avril 2026 ID de l'offre 21774- Conduct outbound B2B calls to prospective customers to introduce product and service offerings, including service contracts and solutions tailored to business needs.
- Identify and qualify leads by assessing business challenges, decision-making authority, budget, and timeline.
- Nurture early-stage prospects through consistent, informative conversations that build trust and prepare them for future sales engagement.
- Capture all lead and contact data in SAP CRM, ensuring timely and accurate updates on interactions, progress, and next steps.
- Collaborate with marketing teams on targeted campaigns and provide insights on lead performance and market trends.
- Partner with external sales representatives to hand off qualified opportunities for closure and track progress to conversion.
- Generate actionable feedback for management by recognizing recurring customer needs, market patterns, or opportunities for new service offerings.
- Serve as a cross-functional resource, supporting other divisions as needed to meet sales objectives.
- Maintain ongoing knowledge of company product lines, service offerings, and value propositions to communicate effectively with customers.
- Demonstrate polished phone and interpersonal skills to engage business decision-makers professionally and confidently.
- Learn and proficiently use the SAP CRM system and related support tools to manage leads, campaigns, and customer records.
- Consistently achieve assigned call volume, lead generation, and conversion goals through focused and strategic outreach.
- Compile, analyze, and report campaign performance metrics, highlighting trends and potential improvements.
- Contribute to a positive team environment by supporting employee engagement initiatives and collaboration across departments.
- Bilingual proficiency (French and English) required—must be able to communicate fluently and professionally in both languages with customers and colleagues
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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