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Service Administration Specialist

Location Warsaw, Mazovia, Poland Date posted December 05, 2025 Job ID 20775
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Our Opening and Your Responsibilities
Backoffice Position within Service Administration

Your main tasks:
  • Manage and update customer data within the system based on information received from technicians and customers,
  • Administer and maintain service contracts effectively,
  • Respond promptly and professionally to customer email inquiries related to contract maintenance,
  • Create and implement agreed contract features tailored to the appropriate services,
  • Oversee contract invoicing, ensuring timely and accurate billing to customers,
  • Collaborate closely with business partners in supported countries to maintain smooth operations,
  • Ensure all relevant documents are electronically archived completely and in a timely manner,
  • Prepare and analyze statistics and reports related to service administration.
What You Need to Succeed
  • 2-3 years' professional experience in similar positions,
  • Very good knowledge of English (min B2 level),
  • Well-developed MS Office skills, 
  • Quick perception, excellent attention to detail,
  • Focus on time frames.
Our Offer to You
  • Contract of employment [umowa o pracę], we are looking for a long term cooperation,
  • Annual reward,
  • Flexible working hours,
  • Hybrid work model (up to 3 days a week from home, 2 days from the office),
  • A diverse and inclusive workplace.
  • Festive benefits paid in April and December,
  • Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,
  • Possibility to extend medical care to family members,
  • Life insurance with possible extended scope,
  • Sports card (Medicover),
  • Language courses,
  • A vast training offer to support your development,
  • Wellbeing activities, CSR, with space for your initiatives*
  • Discounts for meals and special offers at Platan Business Park.
*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

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