Technical Writer
Location Petaling Jaya, Selangor, Malaysia Date posted October 02, 2025 Job ID 20315- Documentation Development: Produce high-quality documentation that meets applicable standards and is tailored for its intended audience, including user manuals, installation guides, service manuals, and troubleshooting guides.
- Content Editing: Review, revise, and edit content to ensure clarity, consistency, and accuracy. Use Schema ST4 to organize and update technical content (fragments, tables, graphical images), along with preparing files for translation and managing translation process
- Collaboration: Work closely with product managers, R&D, engineers, service, and other stakeholders to gather information and understand the technical aspects of our products and services.
- Content Management: Maintain and update existing documentation to reflect new product releases, updates, and changes.
- Standards & Guidelines: Develop and adhere to standardized templates, style guides, and content management practices to ensure uniformity and quality across all documentation.
- Ensure all technical documentation adheres to company standards and regulatory requirements.
- Bachelor’s degree in Technical Writing, (Marketing) Communications, Engineering, or a related field.
- Proven experience developing a range of technical publications across a range of media.
- Minimum 3 years of technical writing experience, preferably in the technical or technology industry.
- Higher level qualification in Technical Communications or related discipline will be an advantage.
- Working knowledge and understanding of Component Content Management Systems.
- Experience developing multi-lingual documentation across a range of media.
- Effective management of translation in numerous languages.
- Experienced in producing technical documents for products comprising software, hardware, graphical HMI, electronics & electromechanical subsystems.
- Experience in projects related to engineering applications.
- Experience in using Schema ST4 or other component content management systems (eg. IXIASOFT CCMS, SDL Tridion Docs, DITAworks, Acrolinx)
- llustration experience – Adobe Illustrator, Callout Designer
- Knowledge of Technical Authoring best practices, XML data architecture, and DITA standards.
- Knowledge and experience of Microsoft Office applications & Adobe Acrobat Pro
- Familiarity with markup languages such as HTML and XML.
- Experience in writing technical content using XMetaL or other XML authoring tools.
- Experience in translation tools and processes.
- Experience creating visual aids such as graphics, diagrams, screenshots, and flowcharts is a plus.
- 1.5-month contractual bonus
- Medical care with dental package
- Life insurance
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