Service Administration Specialist with German (all genders)
Location Warsaw, Mazovia, Poland Date posted May 14, 2026 Job ID 21980Our Opening and Your Responsibilities
Do you enjoy working behind the scenes to deliver outstanding service and support?
Join our dynamic team in managing customer inquiries, service contracts, and data accuracy. You'll ensure timely invoicing and maintain seamless communication with international business partners—all while keeping our processes smooth and efficient.
- Handling customer inquiries
- Manage service contracts: create and update service contracts based on customer or technician requests (in cooperation with corresponding departments if required)
- Manage customer data, update data in the system based on information delivered by technicians or customers
- Invoicing of services and contracts, ensuring timely and accurate billing to customers
- Ensure complete and timely electronic archiving of all relevant documents
- Cooperation with business partners in countries supported by the team
What You Need to Succeed
- 2-3 years' professional experience in similar positions - however we are open to applicants who have a bit less as well
- Very good knowledge of German (B2+ min) and strong English
- Well-developed MS Office skills
- Attention to detail
- Ability to work according to clearly defined rules
- Knowledge of SAP or other ERP system (would be an asset)
Our Offer to You
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward ,
- Hybrid work model,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!
The recruitment process consists of the following steps:
- CV selection – we contact selected candidates
- Phone screening with a recruiter (approx. 15 min)
- Initial interview with the Manager or technical Expert (video conference, approx. 1 hour)
- F2F meeting at the office, video conference, or decision on the selection of the candidate and making an offer.
The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
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