Service Administration Specialist (f/m/d)
Location Warsaw, Mazovia, Poland Date posted March 18, 2026 Job ID 21437Our Opening and Your Responsibilities
Join our collaborative team as a Service Contracts Administrator and make a meaningful impact!
In this role you will manage contract renewals, process quotes in SAP, and collaborate with international partners.
If you have strong communication skills, sharp insight, and a customer-focused mindset, this is your chance to grow in a supportive, inclusive environment with great benefits and training opportunities.
- Service contracts administration
- Effective quote processing in SAP based on the agreement with the customer
- Customer e-mail enquiries related to contract renewal
- Cooperation with business partners in countries supported by the team
- Securing high quality and professional day to day service activities within agreed KPI's
- Ensure complete and timely electronic archiving for all relevant documents
What You Need to Succeed
- 2-3 years' professional experience in similar backoffice positions
- Strong English language skills-written and spoken (B2 +)
- Strong MS Office skills
- Sharp awareness and the ability to quickly understand complex situations
- Excellent attention to detail
- Exceptional people skills and effective communication
- High customer orientation and focus on service quality and timeliness
- Ability to work according to clearly defined rules
- Knowledge of SAP or other ERP system (would be an asset)
Our Offer to You
- Contract of employment [umowa o pracę], we are looking for a long-term cooperation,
- Annual bonus,
- Hybrid work model,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A wide range of training opportunities to support your development,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!
The recruitment process consists of the following steps:
- CV selection – we contact selected candidates
- Phone screening with a recruiter (approx. 15 min)
- Initial interview with the Manager or Technical Expert (video conference, approx. 1 hour)
- F2F meeting at the office, video conference, or decision on the selection of the candidate and making an offer.
The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.