IT Solution Specialist (PLM)
Location Warsaw, Mazovia Date posted August 05, 2024 Job ID 16872Our Opening and Your Responsibilities
Within this functional area, the PLM Solution Specialist is a part of the End to End Product team and is responsible for support PLM applications and end-to-end processes like application authoriztion or software installation. This person contributes to and executes PLM projects with METTLER TOLEDO subsidiaries.
Key Responsibilities:
- Provide tier 2 support (troubleshooting and resolving issues) in close collaboration with the power users (tier 1) in the units:
- Support with the installation and maintenance of PLM software packages on end user clients.
- Support with the PLM applications infrastructure, ensuring high availability of the critical application components.
- Support the end users with authentication and authorization issues.
- Identify areas for improvement with regards to functionalities, performance, automation, user friendliness and robustness of the solutions.
- Contribute to the evolution of the global process template, design guidelines and design quality checks, collaborating with Product Owner, Solution Architect and Business Analyst.
- Maintain the necessary documentation to make the power users self-sufficient (i.e. user manual, process documentation).
- Maintain and execute test scripts.
- Support enhancement and upgrade projects during all phases until delivery to production.
- Execute user training for new functionalities and refresh trainings.
What You Need to Succeed
- Good knowledge of PLM systems (Siemens Teamcenter is a plus).
- Great communication skills in English (both written and spoken).
- Experience with Agile Scrum methodology.
- Experience with change management processes (CMII, ITIL or similar).
- Ability to communicate across different teams (i.e., R&D, Operations, Infrastrucutre, Network)
- Independent, accurate way of working and understanding of complex processes and interdependencies, with high problem solving ability.
- Excellent team player capabilities and communication skills.
- Responsibilities may sometimes require working evenings and/or weekends.
- Masters or bachelor degree in Engineering, Computational Science, Business Management (is a plus) or similar or relevant experience.
Our Offer to You
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus ,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) ,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer ,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
*We are focusing on entertainment and supporting your physical and mental health – check out
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
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