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IT Vendor Contract Specialist

Location Petaling Jaya, Selangor Date posted August 27, 2024 Job ID 17313
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Our Opening and Your Responsibilities
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Digital Business Services (DBS) covers infrastructure, applications, data and reporting, and projects, including Roll-ins, and delivers digital solutions to support productivity, growth, and customer experience. Today, DBS provides services and solutions for a comprehensive landscape of 38 core system applications, over 2500 servers and over 19,000 End User devices. For our global Project Management Office organization in our operational headquarter in Greifensee, we are looking for an experienced.

IT Vendor Contract Specialist

In this role, your responsibilities would include:
  • Supporting contract definition, contract review and contract negotiation for IT outsourcing and procurement initiatives in collaboration with procurement and legal department
  • Supplier invoice verification and contract forecasting
  • Partnering with various service owners within DBS to define measurable service levels for IT contracts.
  • Governing assigned contracts, ensuring that the obligations from both DBS and contracted partners are being met and verification of Suppliers invoices.
  • Collecting, analyzing and aggregating critical contract information to support service owners and key stakeholders.
  • Hosting Kick-off meetings with stakeholders and quarterly review meeting with vendors and managing related supplier contracts (lifecycle management for all contracts)
  • Assisting service owners in the measuring of vendor quality based on agreed SLAs and KPIs
  • Supporting tender processes Request for Information (RFI) or Request for Proposal (RFP) for IT vendor procurement
  • Evaluating potential partners for hardware/software or services on technical and commercial aspects as well as cultural fit to the company
  • Assisting in the preparation for external software license audits and support DBS organization overall on improving DBS processes
What You Need to Succeed
  • You have at least a bachelor’s degree in informatics, Business Administration, Economics or similar
  • You bring at least 1 year of work experience with IT vendors or in defining and/or managing IT contracts. Prior experience in a distributed global organization would be a big advantage.
  • You have a good understanding of IT processes and technologies. Experience in managing SaaS and cloud-based agreements and knowledge in data protection and data privacy law are a plus.
  • You are an analytical, persistent and innovative team player with a critical results-oriented attitude and with Initiative to drive topics on your own and a structured delivery-focused working mode.
  • Great communication and presentation skills in English is required, combined with the ability to work in a global and fast-moving environment. Others languages would be a plus.
  • Willingness to travel depending on business needs (up to 10%)
Our Offer to You
We offer a challenging position in an innovative and world-leading technology company in which you will have the possibility to contribute to the further standardization, globalization, and improvement of Corporate IT.

As self-driven team player with a result-oriented and positive attitude you will find an environment with new and evolving Cloud Technologies and Team members. Did we attract your attention? We look forward to receiving your application!


About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

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