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Technical Writer

Location Petaling Jaya, Selangor Date posted November 05, 2024 Job ID 17951
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Our Opening and Your Responsibilities
Job Overview: The Technical Writer will be responsible for creating, editing, and maintaining comprehensive documentation for our products, services, and internal processes. This role requires a keen understanding of technology, the ability to translate complex concepts into clear and concise information, and a talent for engaging and informing a diverse audience. The ideal candidate is highly organized, detail-oriented, and capable of working collaboratively with cross-functional teams.

Key Responsibilities:
  • Documentation Development: Produce high-quality documentation that meets applicable standards and is tailored for its intended audience, including user manuals, installation guides, FAQs, and troubleshooting guides.
  • Content Editing: Review, revise, and edit content created by other team members to ensure clarity, consistency, and accuracy.
  • Collaboration: Work closely with product managers, R&D, engineers, service, UX designers, and other stakeholders to gather information and understand the technical aspects of our products and services.
  • Content Management: Maintain and update existing documentation to reflect new product releases, updates, and changes.
  • Standards & Guidelines: Develop and adhere to standardized templates, style guides, and content management practices to ensure uniformity and quality across all documentation.
  • Research & Analysis: Research industry standards and best practices for technical documentation, integrating findings into your work to enhance quality and relevance.
  • Training Materials: Create training materials and tutorials to assist users and staff in understanding and effectively using our products and services.
  • Feedback Integration: Collect feedback from users and stakeholders and incorporate it into documentation improvements and updates.

What You Need to Succeed
  • Bachelor’s degree in Technical Writing, (Marketing) Communications, Engineering, or a related field.
  • Proven experience (3+ years) as a Technical Writer, preferably in the technology industry.
  • Excellent written and verbal communication skills.
  • Strong understanding of technical concepts and the ability to translate them into clear and concise documentation.
  • Proficiency in documentation tools such as Microsoft Office, Google Docs, Adobe Acrobat, Confluence, Jira, Schema or other content management systems.
  • Experience with version control systems is a plus.
  • Strong organizational and multitasking skills with a keen eye for detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience creating visual aids such as diagrams, screenshots, and flowcharts is a plus.

Our Offer to You
  • Competitive salary and benefits package.
  • Opportunity to work with a global leader in precision instruments and services.
  • Collaborative and innovative work environment.
  • Professional development and growth opportunities.
  • Commitment to diversity and inclusion.

About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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