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Team Leader, Digital Sales

Location Petaling Jaya, Selangor, Malaysia Date posted May 05, 2026 Job ID 21948
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Our Opening and Your Responsibilities
Sales and Marketing
  • Grow target accounts and consistently build Digital Sales accounts' pipelines.
  • Qualifying Digital Sales database and updating CRM system.
  • Establishing new Digital Sales accounts by identifying potential customers; planning and organizing Digital Sales call schedules.
  • Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
  • Support Head of Division in execution of Digital Sales marketing campaigns, leads generation and pipeline management.
  • Effectively deliver high quality solutions to suspects, prospects and customers.
  • Attune to market/competition movements and leverage the information to build market presence.
Technical Advisory and Solution Advocate
  • Responsible for actively driving and growing Digital Sales pipelines.
  • Provide technology evaluation stage of the Digital Sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT's products.
  • Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.
  • Responsible for representing the solution to customers and to engage customers via digital media with customer events such as seminars, courses, etc.
  • Develop customer's staff by providing technical information and training.
  • Conduct effective negotiation to secure a win-win agreement with customers.
Service Standards and Customer Relationship Management
  • Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment.
  • Prepare cost estimation with related customer documents.
  • Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
  • Maintaining records of customer communication and Digital Sales activity in our CRM system.
What You Need to Succeed
Mandatory:
  • Degree in Science and/or Engineering, preferable in Science, Physics, Biology, Chemistry, Chemical Engineering and/or related field from a reputable University
  • Proven with at least 2-4 years' experience as Digital Sales and/or Filed Sales role in a leadership capacity with 1 - 3 direct reports
  • Instrumentation, Laboratory Sales or Digital Sales and/or technical sales experience would be preferred
  • Able to network across all levels and work well in a fast-paced environment
  • Independent with excellent communication and interpersonal skills
  • Self-motivated, result oriented and energetic with passion to succeed
  • Excellent command/highly proficient in spoken and written English
  • Sound business acumen particularly in identifying potentials and devising solutions to need
  • Other desired values include a high quality of standard, aggressiveness, agility and critical reasoning
Preferred:
  • Sales experience of laboratory analytical instruments, primarily, i.e., weighing balances, pH meters, moisture analysers and pipettes
Our Offer to You
  • Fixed 1.5-month contractual bonus
  • Medical Insurance, Dental and other allowances
  • Career growth
  • Work with a good team
  • Skills development
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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