Senior Telesales
Location Petaling Jaya, Selangor, Malaysia Date posted June 13, 2025 Job ID 19633- Engage existing clients to drive solution adoption or contract renewals.
- Address client inquiries regarding the company's offerings.
- Identify client needs through discovery and successfully close sales opportunities.
- Facilitate handovers to the field sales team for complex engagements when necessary.
- Maintain accurate client records within the system.
- Process orders precisely and efficiently.
- Resolve client grievances to uphold the organization's reputation.
- Strive to exceed sales quotas and cultivate future sales opportunities.
- Document interactions, sales outcomes, and relevant client insights.
- Lead the execution of outreach campaigns and provide coaching and performance monitoring to team members.
- Articulate the value of solutions to clients, leveraging available internal tools.
- Analyze and apply data insights within a solution sales framework.
- 3-5 years experience in telesales, customer service, or a related field preferred but not necessarily require.
- Proven track record of successfully meeting sales quota preferably over the phone
- Familiarity with CRM systems and sales tracking tools is a plus.
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Persuasive and confident sales approach.
- Self-motivated and goal-oriented.
- Ability to work independently and as part of a team.
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Positive attitude and resilience in a sales environment.
- Good people management skills and able to motivate team member.
- Competitive salary and benefits package.
- Opportunity to work with a global leader in precision instruments and services.
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Commitment to diversity and inclusion.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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