Credit and Collections Analyst
Location Nutley, New Jersey, United States Date posted October 26, 2026 Job ID 23602 Pay Range 26.44Our Opening and Your Responsibilities
In close cooperation with the Credit & Collection Manager, and other members of the Financial Shared Service Center (FSSC) and business units, this role supports the credit and collections team, for a defined range of customer accounts. Responsibilities include monitoring credit limits, resolving disputed invoices, releasing orders and collection calls. This role requires strong multitasking and interpersonal communication skills, as well as basic data entry and data analysis abilities (SAP, Excel and SharePoint).
Collection Efforts
Contact customers with past due balances to facilitate payment
Contact can be made via phone, letter or email
Submit invoices via online, web-based applications
Dispute Resolution
Research and resolve disputed invoices
Work colloboratively with functional departments to resolve customer disputes, inquiries and requests
Credit Review
Review orders on hold to determine action needed to release, including requests to change customer credit limits
Cash Receipts
Review incoming cash receipts to ensure appropriate cash application
Log customer payments, including future promises to pay
What You Need to Succeed
Required Knowledge, Skills and Abilities
Strong customer focus and communication skills
Strong multitasking abilities
Solid time-management abilities with the ability to prioritize tasks
Strong computer skills, including MS Word and Excel
Establishes and maintains strong, collaborative relationships with internal customers.
Supports the success of a high-performing shared service organization by focusing on continuous improvements in business processes
Education, Experience & Skills
High school diploma or equivalent required; academic background in business administration preferred
Three years of experience in customer support or office administration role
Excellent written and verbal communication skills
SAP experience desired
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
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