Depot Service Technician
Location Leicester, England Date posted February 28, 2025 Job ID 18784Our Opening and Your Responsibilities
Our Pipette Service Centre Technicians deliver prompt, efficient, and effective maintenance and calibration services to meet customer requirements while enhancing the service profitability of Mettler Toledo. In this role, you will be responsible for the repair and maintenance of our industry-leading equipment. All training will be provided!
To succeed in this position, you will focus on the following key responsibilities:
- Perform routine service and calibration of customer instruments to ensure maximum operational uptime and full compliance with customer standards.
- Engage in ongoing training to develop and refine your technical skills, thereby enhancing the overall customer experience.
- Strictly adhere to all Mettler Toledo Quality and Health and Safety procedures to ensure safe and consistent work practices in alignment with Standard Operating Procedures (SOPs).
- Act as a Trusted Advisor to customers, providing guidance on the use and maintenance of their equipment to foster strong customer relationships.
- Successfully complete an annual calibration competency test for various pipettes to maintain ongoing competence and compliance with industry standards.
What You Need to Succeed
- Strong attention to detail is essential, as you will be responsible for providing accurate calibration and servicing to ensure our equipment is maintained to the highest standards.
- While prior experience with pipettes—gained through education or previous work—is advantageous, it is not a prerequisite. We will provide you with all the necessary tools and training to succeed in your role. However, you must be capable of working independently and self-motivating to achieve your goals. For the right candidate, there may be flexibility in working hours, which can be discussed during the interview.
- The ideal candidate will possess practical or technical experience in a biochemistry environment and demonstrate strong communication skills. You should be able to effectively convey technical information to a non-technical audience.
Our Offer to You
What you can expect from us
- International career development opportunities
- Part of One Team who thrive from collaboration and drives continuous improvement
- Supports working families through enhanced family friendly policies and flexible working patterns.
- Supporting individual learning, development and growth within the Company
- We encourage work life balance and offer 25 holidays, + Bank Holidays, and rewards length of service as your holiday entitlement increases to a maximum of 29 days once you hit your milestones.
- Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4 x life assurance.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.
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