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    Service Technician/Engineer (Southern Branch – Johor Bahru)

    Location Johor Bahru, Johor Date posted March 26, 2025 Job ID 18990
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    Our Opening and Your Responsibilities
    Key Purpose of the Role: Deputy to Senior Service Engineer/Team leader/ Technical Specialist/Manager
    Strategic Outcome: High level Technical Support for the team / technical problem solver

    Key Responsibilities:
    1. Technical Support
    • Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc
    • PM / Cal for all level equipment
    • Installation of equipment
    • Attend to break-fix and customer technical issue
    • Attend to customers' technical inquiries and provide technical support to ensure customers' satisfaction
    • Interact with customers’ technical teams
    • Develop customer's staff by providing technical training.
    • Self-Improvement initiatives : commitment to complete assessment and training plan within timeline.
    What You Need to Succeed
    Key Behavioural Competencies Required:
    1) Competencies
    • Sound Technical
    • Good Interpersonal and Verbal/Written Communication
    • Customer Focused and Market Driven
    • Analytical and Problem-Solving Skills
    • Innovation/Continuons Improvement
    • Teamworking
    • Results Focus/Oriented
    • Self/Project Management 
    Technical Skills, Knowledge and Experience Required
    Mandatory:
    • Degree/Diploma in Engineering/chemistry or related field  
    • At least 2-3 years working experience in a Service environment 
    • Self-starter with a proactive approach
    • Possess own transport and willing to travel 
    Preferred:
    • Firsthand understanding of technical equipment 
    • Knowledge of weighing or analytical instrument

    Our Offer to You
    • Stable employment conditions based on the contract of employment
    • Medical care with the dental package
    • Life insurance
    About Mettler Toledo
    METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
    Equal Opportunity Employment
    We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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