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Telesales Specialist

Location Columbus, Ohio Date posted October 21, 2024 Job ID 17547
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Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire an Outbound Telesales Specialist responsible for selling service contracts via outbound call campaigns for our Columbus, Ohio location. Executing targeted and planned ibase marketing campaigns, prospecting, and utilizing on-line meetings, telephone, e-mail, internet, and other available technologies. As a Telesales Specialist your role will involve offering straightforward consultation, support, and solutions to prospective customers.

Essential Duties and Responsibilities    
  • Meet and exceed agreed upon objectives including but not limited to sales revenue, productivity, and quote conversion rate
  • In-depth knowledge of all internal applications related to service sales and marketing, including but not limited to SAP CRM
  • Manage incoming calls from customers related to our service solutions and activity follow-ups
  • Qualify customer’s by assessing need, budget, and buying authority.  Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process
  • Effective nurturing through building relationships and by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales ready. Move each opportunity/quote to the next step in the sales cycle at the appropriate time and ultimately close the sale for a new service contract
  • Manage all outbound calls, activities, and sales transactions in CRM daily
  • Provide centralized phone support for end users as needed
  • Work in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues
  • Other duties may be assigned
What You Need to Succeed
  • Bachelor’s degree from an accredited college/university is preferred
  • 2-3 years of any combination of customer service, sales, or marketing related experience; Inbound or outbound call center experience, and teleselling skills training is required
  • Competency using Microsoft PowerPoint, Excel, Access, and other general PC skills is a plus 
  • Ability to multitask in an open work environment and maintain a high energy level with strong customer focus
Our Offer to You
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards 
  • A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.