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Inside Sales

Location Columbia, Maryland, United States Date posted September 01, 2026 Job ID 22966 Pay Range $63000 - $70000 base
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Our Opening and Your Responsibilities
Reporting to the Service Sales Manager, this position will be responsible for managing the Inside Sales activities focused on service contracts: generating leads that convert to sales opportunities by identifying new suspects, nurturing prospects, and supporting service sales. 

Essential Duties and Responsibilities:
Develop leads by researching new contacts and service history based on specific targeted install base. 
Execute Inside Sales campaigns and provide immediate visibility for all leads to the respective Account Managers. Support service Account Managers with various service campaign initiatives, including contact identification, campaign organization, and building quotation. 
Track all activities in CRM. 
Manage all aspects of campaign program, including: ensure the correct target lists, content marketing, and communication script/email are applied. 
Execute, track results in CRM, and make recommendations for future programs. 
Support, communicate, and build effective relationships with service sales. 
Collaborate with Account Managers and agree on the communication with suspects, prospects, and customers. 
Build rapport with prospects on the phone, online meetings, and via email. 
Process all leads on a timely basis. 
Provide basic technical information and explanations for the complete AutoChem service product offerings. 
Develop technical and application proficiency with all METTLER TOLEDO AutoChem products and service products. 
Track and report progress or issues, on a weekly basis, using the CRM system. 
Other duties may be assigned.
What You Need to Succeed
Bachelor's degree in Sciences/Engineering/ Chemistry/Business field; OR equivalent combination of work experience and education similar field of study 
Minimum of one (1) to two (2) years industry experience in sales or marketing that involved direct verbal and written customer communication 
Consultative selling knowledge and experience, a plus 
Must possess excellent organization, time and multi-task management skills 
Open and effective communication style, strong people skills and the ability to interact with individuals that work with high-value technology-based products and solutions 
Demonstrated ability to work within a cooperative team environment and focus on objectives with minimal direct supervision Analytical, assertiveness, creativity and effective problem-solving skills 
Solid database skills a priority, as well as proficiency with on-line tools 
A working knowledge of CRM systems especially in B2B business 
SAP knowledge a plus perform this job successfully
Individual should have knowledge of MS Word - Level 2 MS Excel - Level 2 MS PowerPoint - Level 2 CRM
Our Offer to You
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
  • Tuition reimbursement, perks, and discounts
  • Parental and caregiver leave programs
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in precision instrumentation
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards across Mettler Toledo
  • Global recognition for the quality of our products and services
About Mettler Toledo

Working at METTLER TOLEDO AutoChem Inc. (www.mt.com/autochem) means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products.  As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents. 

  • Our instruments increase the efficiency and effectiveness of chemists and engineers.
  • Our products help develop profitable, green, and safe scientific processes.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here. 

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
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AutoChem - Help Deliver Life-Changing Products to the World. Faster.

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We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Learn your EEO rights as an applicant under the law.

METTLER TOLEDO endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at Contact Us EEO@mt.com.