Hiring Senior Associate - Sales Admin _Mumbai Location
Location Mumbai, Maharashtra, India Date posted August 24, 2026 Job ID 23031- To grow MTIN business profitably in co-ordination with internal stakeholders by ensuring on time execution of customer requirements, business KPI reporting and process improvements.
- (I) Functional Initiatives: -
- Drive Excellence in Billing Team:
- 1. Improvise the SVC Billing Process
- 2. Drive Automation project for Service billing process"
- 1. Improvise the SAM & SVC Billing Process
- 2. Drive Automation project for SAM & SVC billing process
- (II) Operational Initiatives: -
- 1) Ensure that SVC Invoices ready for billing are booked within one day, and update remarks for any unbilled cases promptly.
- 2) Daily review of the Billing Due list and proactively follow up with the respective team members to address any Service Orders pending for billing, ensuring remarks are updated accordingly.
- 3) Daily review the Payment tracker and ensure that Invoice details are updated within one day following the booking of each invoice.
- 4) Daily review new SVC orders for Billing Plan management and ensure to take action within one day for revenue recognition.
- 5) Ensure to share MIS reports as per timelines
- (II) Process Improvement:-
- 1) Continuously identify opportunity to reduce lead time and improvise on customer satisfaction.
- 2) Lead and execute the identified project for improvements
- (IV) Compliance:-
- 1) Ensure maintaining of documents and record keeping as per SOP
- 2) Support Internal & ISO Audit
- Key Behavioral Attributes:
- Candidate has to be a Good Team Player with high achievement orientation.
- Excellent knowledge of SAP, Microsoft – Word, Excel, Power Point and Visio.
- Candidate should possess good communication skills, team spirit.
- Candidate must have good interpersonal skills and high achievement orientation.
- Candidate should have ability to establish and develop a functional rapport with Customers and with Business Area Managers / Sales and Service personnel in MITN.
- Basic knowledge of GST is must.
- Qualifications :-Graduate in any Stream from a reputed college (Professional Degree in SCM is desirable)
- Experience :- Around 6 to 10 years of experience in Sales Administration / Commercial department having ERP Background ( SAP SD module )
- One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application. A brand name that is identified worldwide with precision, quality, and innovation
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