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HR Operations Manager

Location Warszawa, Województwo mazowieckie Data publikacji March 14, 2024 Identyfikator oferty 15810
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Our Opening and Your Responsibilities
To our office based in Warsaw we are looking for an experience HR Operations Manager to drive the implementation of a modern HR Service Delivery model including centralized and locally delivered services. 
The HR Operations Manager Europe has a great opportunity to establish, manage and optimize programs, processes and best practices to support HR teams in delivering a world-class employee experience in a growing and changing environment.
Person in this role will also own the HR technology roadmap for Europe and help the countries advance in their digitalization journey.

Your responsibilities: 
  • HR Shared Service Center Management:
    • Establish and manage the HR Shared Service Center operation; manage the SLA, drive operational excellence and appropriately staff and coach the service delivery team.
    • Establish and enable operations for the initial service portfolio.
    • In collaboration with local HR teams, continuously explore the standardization; re-design and industrialize related processes.
    • Drive continuous operational improvements by exploring process re-design, digitalization & automation as well as applying training and coaching of HR SSC team members.
    • Engage with other SSC managers within MT to drive best practices.
    • Support the change management efforts of the HR Transformation.
  • Regional HR Operations Management:
    • Set and drive a digital strategy and HR operational excellence agenda across all European countries.
    • Lead the regional technology roadmap and drive its implementation and adoption.
    • Build and maintain a European HR operations community; share relevant information, drive knowledge and understanding and develop regional best practices.
    • Support countries in local operational projects and topics (payroll, administration, technology, etc.); provide guidance and expertise as required.
    • Closely collaborate with HR IT on system and process fixes and enhancements where necessary.
  • HR Data and Compliance Management:
    • Align with group on compliance requirements and best practices and provide respective guidance to the European HR community; create an adequate operational governance to ensure compliance.
    • Develop capabilities that allow the transition to a data driven workforce management.

Our aim is to build up a future oriented HR Operations approach for tomorrow's success.
What You Need to Succeed
  • Bachelor’s or Master's Degree, 
  • At least 5 years of HR Operations / HR Shared Service Center management experience, 
  • Exemplary oral and written communication skills both in English and Polish,
  • Track record of successfully implementing new Shared Service Center operations and related technologies,
  • Extensive experience in managing a service delivery center, SLA management and process design,
  • Strong project management, planning, prioritizing, problem-solving and analytical skills,
  • High level of interest in and affinity for technology, process digitalization and process automation,
  • Proficient in one of the major cloud-based HR Platforms (SuccessFactors, Workday, Oracle, UKG, etc),
  • Advanced knowledge in data management and analytics,
  • Strong collaborator on all levels of the organization and with a strong hands-on attitude,
  • Excellent interpersonal and coaching skills,
  • Ability to work independently with minimal supervision,
  • Readiness to travel,
  • Open-minded, energetic and proactive personality.
Our Offer to You
  • Contract of employment [umowa o pracę] (we want you to join us for the long run ;))
  • Annual bonus,
  • Flexible working hours,
  • Hybrid work model (3 days a week from home),
  • Medical care with basic dental package,
  • Possibility to extend medical care to family members and/or Damian Medical Center,
  • Life insurance with possible extension for your family members,
  • Festive benefits paid in April and December,
  • Medicover sport card,
  • Language courses,
  • Paid employee referral program,
  • Wellbeing activities*
  • Space for your initiatives, charity & CSR actions, and improvement ideas,
  • Supporting your development through a vast training offer,
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
  • A diverse and inclusive workplace.
*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!
About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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