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Service Administration Specialist with English (all genders)

Locatie Warschau, Woiwodschap Mazovië, Polen Publicatiedatum 14 mei 2026 Job ID 21952
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Our Opening and Your Responsibilities
Join our Back-office Team as a Service Administration Specialist(all genders) and enjoy working in an English speaking and collaborative environment!

Your main tasks
  • Manage and update customer data within the system based on information received from technicians and customers,
  • Administer and maintain service contracts effectively,
  • Respond promptly and professionally to customer email inquiries related to contract maintenance,
  • Create and implement agreed contract features tailored to the appropriate services,
  • Oversee contract invoicing, ensuring timely and accurate billing to customers,
  • Collaborate closely with business partners in supported countries to maintain smooth operations,
  • Ensure all relevant documents are electronically archived completely and in a timely manner,
  • Prepare and analyze statistics and reports related to service administration.
What You Need to Succeed
  • 2 years' professional experience in similar positions,
  • Very good knowledge of English (min. B2 level - you'll be using it on a daily basis),
  • Well-developed MS Office skills,
  • Quick perception, excellent attention to detail
  • Focus on time frames,
  • Ability to work according to clearly defined rules, 
  • Knowledge of SAP or other ERP system (would be an asset).
Our Offer to You
  • Contract of employment [umowa o pracę], we are looking for a long term cooperation,
  • Annual reward,
  • Flexible working hours,
  • Hybrid work model,
  • A diverse and inclusive workplace.
  • Festive benefits paid in April and December,
  • Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,
  • Possibility to extend medical care to family members,
  • Life insurance with possible extended scope,
  • Sports card (Medicover),
  • Language courses,
  • A vast training offer to support your development,
  • Wellbeing activities, CSR, with space for your initiatives*
  • Discounts for meals and special offers at Platan Business Park.
*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!

The recruitment process consists of the following steps:
  • CV selection – we contact selected candidates
  • Phone screening with a recruiter (approx. 15 min)
  • Initial interview with the Manager or technical Expert (video conference, approx. 1 hour)

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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