Customer Service Agent (Export Specialist) with English
Location Warschau, Woiwodschap Mazovië Publicatiedatum September 10, 2024 Job ID 17292- Providing Support (logistics issues) for Customers in Middle East and Africa (MEA) region.
- Managing customers' orders and assisting customers in providing the most current shipping status on existing orders.
- Export documentation processing.
- Resolving product or service problems by clarifying the customer's complaint (investigating the cause of the problem, selecting and explaining the best solution to solve the problem).
- Ensuring and providing quality service to both internal and external customers.
- Arranging of pick-up/transfer of cargo with logistics providers.
- Cooperation with Customers, Financial Dept., Logistics Dept., and Dealer Managers about the conditions of orders and shipments to MEA region.
- Improvement of the Service Level for MEA customers by collecting and analyzing customer information.
- Previous experience in international trade (Payment conditions, Incoterms, etc.),
- Proficiency in English (both spoken and written),
- Customer Service orientation and good communication skills,
- Quality focus and problem-solving skills.
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus ,
- Festive benefits paid in April and December,
- Flexible working hours (possible start between 7.30 - 9.00 AM),
- Hybrid work model (3 days a week from home) ,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer ,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
Maak kennis met METTLER TOLEDO
Bekijk een 'dag uit het leven' van een medewerker van METTLER TOLEDO. Waar je ook werkt in dit bedrijf, de teamsfeer komt altijd naar voren. METTLER TOLEDO is misschien wel de plek waar jij thuishoort!
-
- Junior Release Manager Warschau, Polen 09/11/2024
- Sales Administration Specialist with German Warschau, Polen 09/18/2024
- Sales Administration Specialist with Italian Warschau, Polen 09/18/2024
- Back-office Specialist with Spanish Warschau, Polen 08/20/2024
- Sales Administration Specialist with English Warschau, Polen 09/10/2024
-
Saved Jobs
Let's Connect
Word lid van onze Talent Community en ontvang gepersonaliseerde updates over onze vacatures.
We zijn een werkgever die gelijke kansen biedt en we hechten veel waarde aan diversiteit in ons bedrijf. We nemen kandidaten in overweging zonder rekening te houden met ras, huidskleur, religie, geslacht, leeftijd, nationale afkomst, invaliditeit, seksuele geaardheid, genderidentiteit, genetische informatie, beschermde veteranenstatus of enige andere beschermde classificatie. Lees meer over jouw EEO-rechten als sollicitant volgens de wet.
METTLER TOLEDO streeft ernaar om www.mt.com toegankelijk te maken voor alle gebruikers. Als je contact met ons wilt opnemen over de toegankelijkheid van onze website of hulp nodig hebt bij het voltooien van de sollicitatieprocedure, neem dan contact met ons op via EEO@mt.com.