Applications Specialist
Location Lutz, Florida Publicatiedatum December 17, 2024 Job ID 18286Mettler-Toledo, LLC is a global supplier of precision instruments with sales and service locations in 37 countries. The Mettler-Toledo Product Inspection Group, consisting of CI-Vision, Hi-Speed and Safeline, is the world’s leading supplier of in-line checkweighers, metal detectors, machine vision systems and x-ray inspection systems. We believe employees are the lifeblood of our company. As we thrive on quality and initiative, we work together in a fast-paced environment striving towards common goals and open to innovation and success.
Role/Purpose:
The role of an Applications Specialist is to design and develop complex vision inspection solutions within budgeted time and material costs, on schedule and to the required customer specification/VI safety and quality standards. Working closely with Sales, R&D, Product Management, Engineering, Supply Chain, Production and Service we will form an operational team that will communicate constantly to ensure the smooth running of VI's business.
Essential Duties and Responsibilities:
- Define vision solution packages consisting of scope, effort and hardware that will be used by Engineering to design a vision solution that will meet or exceed customer expectations.
- Determine and verify camera, lighting and software configuration to meet our customers inspection criteria
- Validate Sales Orders prior to Order Processing
- Ability to review and articulate technical documents (e.g. User Requirement Specification (URS), Request for Test (RFT), etc.…)
- Recognize and solve potential problems and evaluate project/program effectiveness
- Clarify technical scopes to Sales and Customers
- Conduct Vision product tests, e-Demos, host Customer Visits, conduct FATs for customers in an effective, detailed and timely manner
- Support Trade Shows for equipment setups
- Train Sales Team and Production employees in Vision Systems.
- Record test data in a detailed format along with test methodology, application criteria and system requirements. Keep Regional Sales Manager, Sales Engineer and Sales Rep informed of concerns.
- Manage product test inventory and storage. (Ability to lift 25 to 50lbs for extended periods of time and wire voltages to systems).
- Ensure lab metrics are kept up-to-date in the Application Center Database
- Ensure Application Center meets 5S initiatives.
- Keep work area clean and organized, ensuring we make a positive impression on our customers.
- Ensure we are easy to do business with
- Adheres to all company policies and procedures.
- Other duties and tasks as assigned.
- Superior oral and written communication and interpersonal skills Self-starter
- Attention to detail
- Creative problem solving abilities in a timely and effective manner.
- Organized and disciplined administrative skills.
- Ability to handle multiple Test Requests and projects
- Ability to lead through influence and facilitate change
- Ability to link innovation to business goals
- Excellent vision inspection principles and lighting knowledge
- AutoCAD proficient
- Electrical and Mechanical aptitude
- Proficient in Microsoft Windows, Word, Excel and PowerPoint.
- Employee ownership – demonstrate the values, temperament, persistence and attitude which create financial success for Safeline and its customers. Strive for continuous productivity improvements and innovation at both the individual and company wide level. Through effective teamwork demonstrate the group mind is far more effective than the individual. Seek out opportunities to collaborate with other employees and create a balanced focus on tasks and employee relationships.
- Customer service – understand that we are called to serve internal and external customers. Project and execute a positive "we can take care of the customer" attitude. Demonstrate a disciplined customer satisfaction model incorporating – quality, etiquette, attitude, responsiveness, convenience and follow-up
- Communication – effectively communicate appropriate information and ideas with appropriate parties utilizing a high degree of integrity. Clearly and honestly share information and convey information without blame. Building relationships and fulfill customer needs through disciplined listening and receptiveness to contrary ideas. Demonstrate negotiating skills through effective listening, soliciting feedback and interpersonal give and take, allowing team to arrive at a decision based on mutual trust and respect.
- Process orientation – understand all areas of responsibility in own process, goals of process and how process supports organization. Look for and identify inefficiencies in process and recommend solution for continuous improvement.
- Associates or equivalent technical experience
- Automated machinery design experience in a manufacturing environment is a plus
- Vision inspection experience is a plus
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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