Account and Business Development Manager
Locatie Lutz, Florida, Verenigde Staten Publicatiedatum 24 juli 2026 Job ID 22757- Develop and execute territory and account growth plans to achieve revenue, profitability, and customer acquisition objectives.
- Build and maintain relationships with food safety, quality assurance, operations, procurement, supply chain, and executive leadership personnel within customer organizations.
- Identify, qualify, and develop new business opportunities for X-ray Reclaim mobile and in-house re-inspection services.
- Manage a portfolio of strategic customer accounts while expanding service utilization across additional facilities and business units.
- Conduct customer presentations, facility visits, service reviews, and capability demonstrations to promote X-ray Reclaim services and technologies.
- Respond to foreign material incidents and customer inquiries by coordinating internal resources and supporting the development of timely service proposals.
- Presents quotations, service agreements, value propositions, and commercial proposals to customers.
- Maintain an active sales pipeline and accurately manage opportunities, forecasts, customer activity, and account information within CRM systems.
- Collaborate with Applications, Operations, Inspection Officers, and Leadership teams to ensure customer requirements are understood and effectively communicated.
- Support customers throughout the sales and project lifecycle, including project planning, execution updates, post-project reviews, and follow-up activities.
- Develop a strong understanding of customer operations, foreign material risks, quality systems, and business objectives to identify opportunities for service expansion.
- Monitor market trends, competitive activity, industry developments, and customer needs to support strategic business planning.
- Participate in trade shows, conferences, industry associations, webinars, and networking events to generate awareness and business opportunities.
- Conduct regular business reviews with key accounts to strengthen relationships and identify additional opportunities for support.
- Support customer retention initiatives through proactive communication, issue resolution, and ongoing account management.
- Coordinate with Marketing to support lead generation campaigns, customer communications, and promotional activities.
- Maintain a high level of knowledge regarding X-ray Reclaim services, inspection technologies, foreign material risk mitigation strategies, and industry best practices.
- Prepare and submit accurate sales forecasts, activity reports, account plans, and management updates.
- Ensure all customer interactions are conducted professionally and in accordance with company policies, procedures, and ethical business practices.
- Perform other duties and responsibilities as assigned by management.
- Become a subject matter expert on MT Reclaim and associated processes and
- technologies.
- Strong analytical skills with the ability to interpret market data and translate insights into
- actionable strategies.
- Strategic thinking and problem-solving abilities, with a focus on results-driven outcomes.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- Excellent communication, public speaking, and presentation skills, with the ability to
- influence stakeholders at all levels.
- Proficiency in CRM software and data analysis tools.
- Strong negotiation and relationship-building skills.
- Hybrid role with remote home office and field-based customer support within assigned territory
- Frequent interaction with customers, prospects, internal teams, and leadership via phone, email, video, and in-person meetings
- Mix of responsibilities: administrative work, sales activities, facility visits, and industry event participation
- Regular on-site visits to manufacturing plants, warehouses, distribution centers, and company locations
- Focus on relationship building, presentations, project support, and identifying growth opportunities
- Self-directed role requiring strong time management, organization, and communication skills
- Work split: ~50% remote/admin, 40% customer-facing sales/business development, 10% field/travel support
- Requires independent work while collaborating with cross-functional teams across North America
- Travel is essential for customer engagement, business growth, and industry involvement
- Activities include customer visits, presentations, business reviews, trade shows, conferences, and strategic meetings
- Travel scope includes regional, national, and occasional international (Canada & U.S.), with overnight stays
- Must have valid driver’s license, clean driving record, ability to rent vehicles and travel by air, and a valid passport
- Travel expected to be approximately 15%–25% depending on territory and business needs
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
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