Skip to main content
Logo for Mettler Toledo

    우리의 약속
    당신의 재능

    Service Inside Sales

    Location 프탈링자야, 슬랑오르 주 등록일 March 12, 2025 공고 ID 18907
    지원하기 채용 정보 저장
    Our Opening and Your Responsibilities
    Key Purpose of the Role: The Service Inside Sales is responsible for selling and promoting our service spare part to potential customers via phone, email, and/or other digital channels. They are also responsible for supporting the Field Service Sales Representatives in establishing relationships with predefined target accounts. The successful candidate has excellent communication skills, is able to build rapport with customers quickly, and meets or exceeds sales targets. To enhance service delivery, improve operational efficiency, and ultimately contribute to the organization's overall performance and competitiveness in the market.

    Key Responsibilities:
    1. Technical Support 
    • Responsible for Svc/Spare part quotation generation thru campaign run from service sales team and follow up to win order 
    • Provide support on enquiries related to service order. 
    • Schedule appointment for service sales team.
    • Respond promptly and professionally to inbound inquiries and leads.
    • Build rapport and establish a relationship with customers through active listening and effective communication.
    • Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET.
    • Accurately record customer information and sales activity in the CRM system.
    • Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET
    • Collaborate with internal teams to ensure customer satisfaction and service delivery excellence. Focus on the collaboration with Service Filed Sales Representative to help them penetrating their accounts.
    • Adhere to company policies, procedures, and ethical standards.
    • Responsible to fill up customer - vendor form, code of conduct and form related matter.
    • Continuously improve sales skills and product knowledge through training and professional development.
    • Assist on Customer Portal registration, renew and upkeep customer portal.
    What You Need to Succeed
    1. Competencies:
    • Good Interpersonal and Verbal/Written Communication skills
    • Ability to work in a fast-paced environment and handle high-pressure situations.
    • Team player with a positive attitude and a customer-focused mindset.
    • Strong organizational and multitasking skills with attention to detail.
    • Self/Planning Management

    2. Mandatory:
    • Diploma or degree holder 
    • Fresh graduate/with 1 year experience
    • Self-starter with a proactive approach

    Preferred:

    • Prior knowledge in handling Salesforce/SAP CRM platform
    • Previous experience in inside sales role/ customer service/support role/ sales support role.
    • Proficiency in Excel and data analysis.

    Our Offer to You
    • Career Development and Growth
    • Work-Life Balance
    • Company Culture and Environment
    • If you are shortlisted, we will get in touch with you.
    About Mettler Toledo
    METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
    Equal Opportunity Employment
    We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
    지원하기 채용 정보 저장
    Working at Mettler Toledo Video

    METTLER TOLEDO 알아보기

    METTLER TOLEDO 직원의 “일상”을 살펴보십시오. 이 회사의 어디에서 일하든 팀 분위기는 그대로 유지됩니다. METTLER TOLEDO는 바로 귀하가 있어야 할 곳 일 수 있습니다.

    Explore this Location
    A Fresh Approach to Lab Automation
    Our Innovative Laboratory Solutions
    To the Moon and Back - Weighing for NASA
    The Sound of Climate Change

    Let's Connect

    Talent Community에 가입하여 맞춤형 업데이트를 받으십시오.

    가입하기

    우리는 기회 균등 고용주이며 회사의 다양성을 소중히 여깁니다. 우리는 인종, 피부색, 종교, 성별, 연령, 출신 국가, 장애, 성적 취향, 성 정체성, 유전 정보, 보호 대상 재향 군인 지위 또는 기타 보호 대상 분류에 관계없이 고용을 고려합니다. 법률에 따라 지원자로서 EEO 권리에 대해 알아보십시오.

    METTLER TOLEDO는 모든 사용자가 www.mt.com을 이용할 수 있도록 노력하고 있습니다. 당사 웹사이트의 접근성과 관련하여 당사에 연락하거나 지원 절차를 완료하는 데 도움이 필요한 경우 연락처 EEO@mt.com 로 문의하십시오