Service Technician/Engineer (Southern Branch – Johor Bahru)

Location ジョホールバル, ジョホール州 掲載日 March 26, 2025 求人ID 18990

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Our Opening and Your Responsibilities

Key Purpose of the Role: Deputy to Senior Service Engineer/Team leader/ Technical Specialist/Manager

Strategic Outcome: High level Technical Support for the team / technical problem solver

Key Responsibilities:

1. Technical Support

Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc
PM / Cal for all level equipment
Installation of equipment
Attend to break-fix and customer technical issue
Attend to customers' technical inquiries and provide technical support to ensure customers' satisfaction
Interact with customers’ technical teams
Develop customer's staff by providing technical training.
Self-Improvement initiatives : commitment to complete assessment and training plan within timeline.

What You Need to Succeed

Key Behavioural Competencies Required:

1) Competencies

Sound Technical
Good Interpersonal and Verbal/Written Communication
Customer Focused and Market Driven
Analytical and Problem-Solving Skills
Innovation/Continuons Improvement
Teamworking
Results Focus/Oriented
Self/Project Management

Technical Skills, Knowledge and Experience Required

Mandatory:

Degree/Diploma in Engineering/chemistry or related field
At least 2-3 years working experience in a Service environment
Self-starter with a proactive approach
Possess own transport and willing to travel

Preferred:

Firsthand understanding of technical equipment
Knowledge of weighing or analytical instrument

Our Offer to You

Stable employment conditions based on the contract of employment
Medical care with the dental package
Life insurance

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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