Inside Sales (PRO)

Location シャー・アラム, セランゴール州 掲載日 March 03, 2025 求人ID 18807

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Our Opening and Your Responsibilities

Key Purpose of the Role:

Maximize the effectiveness of direct field sales force by producing a high quality value add and working as a team towards agreed targets
Provide a high level of sales support by ensuring all queries are responded in an efficient, professional and timely manner
Expedite lead to order conversion time and rates by increased customer touches and through providing high quality and timely solution to customer enquiries
Prospecting of selected customers via tele call and emails
Handle sales of products via phone and electronic media to a defined list of dedicated target accounts

Key Responsibilities:

1) Sales and Marketing

Provide high quality service for Incoming calls from customers and prospects related to
Leads, quotes or orders
Leads registration, qualification and distribution
Selected quote creation, follow-up, revision and closing
Nurturing of high-value leads and high-potential dormant customers
Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads
Contribute to the team performance by sharing and implementing Best Practice Ideas
Customer prospecting by on demand leads generation
Updates job knowledge by studying new customer solutions
Generating cross leads to other divisions
To sell consumables and small quotes follow-up on selected accounts via phone and electronic media

2) Technical Advisory and Solution Advocate

Demonstrate customer benefits by understanding and providing simple technical solution to customer requirements.
Able to resolve basic product problems faced by the customers
Advocate key MT values across to customers

3) Service Standards and Customer Relationship Management

Deliver a top quality experience from leads to delivery stage
Gain customer acceptance by explaining or demonstrating benefits and operational improvements.
Establish long term relationship with potential customer through deep engagement
Maintaining records of customer communication and sales activity in our SalesForce.com (CRM) system.

What You Need to Succeed

1) Key Behavioural Competencies Required:

Commercial skills
Marketing savvy
Good Interpersonal and Verbal/Written Communication
Telephone skills
Customer Focus
Innovation/Continuous Improvement
Teamwork
Results Focus/Oriented
Resilience and Tenacity
Self/Project (Sales & Tender Stage) Management

2) Mandatory:

Candidate must possess at least a Diploma/Degree preferable in Business Administration, marketing, Sciences or Engineering (or a related/equivalent field)
Minimum 1 year of working experience in similar position or in a technical position
Understanding of sales & distribution with basic project management skills
Strong interpersonal skills and influencing ability

Our Offer to You

Career growth
Work with a good team
Skills development
Fixed 1.5 months contractual bonus
Medical Insurance, Dental and Other allowances

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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