Order Entry Specialist (Night Shift)

位置プタリン・ジャヤ, セランゴール州, マレーシア 掲載日 2026年6月11日 求人ID 22219

Our Opening and Your Responsibilities

Desired Outcomes:

§Perform Email Triage as needed, containing enquiries, orders & complaints

§Acknowledge and enter sales orders (or complaints) promptly and accurately as they are received through various channels such as E-commerce platforms, EDI systems, customer portals, emails, and other communication methods according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines

§Execute and manage order processing transaction accurately and promptly

§Billing plan/ downpayment creation during order entry

§Identify, investigate and resolve errors or discrepancies in orders or data, communicating with relevant stakeholders to resolve issues promptly

§Where appropriate, implement preventive measures to avoid recurrence

§Perform housekeeping activities for open orders

§Receive and carry out directions as provided by team leader

§Always demonstrate accuracy of work

§Review documentation and work according to procedures laid out

§Schedule work to be completed within set timeframes

§Communicate with teams/peers and team leaders to optimize work completion

§Ensure company guidelines and policies are always met

§Achieve Key Performance Indicators (KPI’s) and meet Development Plan

§Support service and customer priority strategies

§Support cost reduction and/ or process improvement initiatives

What You Need to Succeed

Key Behavioural Competencies Required

Competencies:

Excellent analytical, interpersonal & communication skills
Highly customer & business oriented
Self-starter with a proactive approach
Strong interpersonal skills and influencing ability
Analytical skills and ability to identify trends to work with the appropriate channels to drive corrective and preventive
Innovative to challenge conventional practices and suggest better approaches
Passionate to be tenacious and resilient
Strong attention to detail
Solution driven mindset

Technical Skills, Knowledge and Experience Required

Mandatory:

Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree
A good team player with ability to work cross culture and function
Fluent in English. Knowledge of other Asian languages an added asset
A good team player with ability to work cross culture and function

Preferred:

Flexible to work in different global time zones for meetings and calls.
Ability to commit to a permanent night shift schedule (8:00 PM – 5:00 AM)

Our Offer to You

Permanent employment basis; conditions are based on the contract of employment
1.5 months contractual bonus
Medical care with dental entitlements
Life insurance coverage
Accessible to public transport
Diversity, flexible and fun working culture

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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