Sales Support Specialist
Emplacement Varsovie, Voïvodie de Mazovie, Pologne Date de publication 03 décembre 2025 ID de l'offre 20873As a Sales Support Specialist you will be responsible for supporting sales activities of MT products, systems & solutions to direct customers and providing support to the Field Sales Representatives and end-users within the market in Poland and other MEC countries.
A strong technical background is essential to succeed in this role, as it requires the ability to deeply understand and learn about our technical products and services, provide effective technical support, and configure tailored solutions to customer needs.
Your responsibilities:
- Provide high quality service for incoming calls, emails and requests from customers and prospects related to leads, quotes or orders,
- Qualify and manage leads, ensuring they are entered into the CRM system accurately,
- Create, follow up, revise and close selected quotes,
- Support sales activities for an assigned group of Field Sales Representatives by providing product inquiries, offer generation, order review, order status updates and problem resolution,
- Plan visits for Field Sales Representatives,
- Provide technical support for ongoing projects based on available documentation,
- Select and configure appropriate solutions tailored to customer requirements,
- Prepare tender documentation,
- Manage all business-related activities using SAP CRM system,
- Participate in the organizing trade fairs, seminars, industry conferences,
- Collaborate with the Shared Business Center to resolve issues and support proper information workflow,
- Supporting OMS/SCM team locally.
- A technical background with ability and acumen to learn about our products and/or services,
- High School Diploma/Bachelor's/Master's Degree preferably in Engineering, Science or equivalent related education,
- Min. 2 years of any combination of customer service, sales, call center or related experience,
- Very good communication skills (verbal and written),
- Customer focus and commercial skills,
- Results-oriented with strong interpersonal skills and influencing ability,
- Understanding of the sales process with basic project management skills,
- Very good command of Polish and good command of English, both oral and written.
- Stable working conditions based on employment contract (umowa o pracę);
- Yearly Bonus depending on business and individual performance;
- Festive benefits paid in April and December;
- Flexible working hours in hybrid work model (3 days at the office per week);
- Professional sales and products’ oriented training plans supporting individual career development;
- A diverse and inclusive workplace,
- Medicover medical care with basic dental package,
- Possibility to extend medical care to the Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extension for your family members,
- Festive benefits paid in April and December,
- Medicover sport card,
- Language courses,
- Wellbeing activities*
- Fruity Wednesdays,
- Cultural events for employees and families,
- Space for your initiatives, charity & CSR actions,
- Discounts for meals and beauty products at the our Business Park.
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- Product Manager (Software/ B2B Application) Varsovie, Pologne 10/01/2025
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