Regional Service Leader - Lab Products
Location Los Angeles, Californie; San Diego, Californie Date de publication March 03, 2025 ID de l'offre 18836 Pay Range $90,000 to $110,000 Base PayOther responsibilities include:
- Responsible for executing the vision of success in Service
- Measuring profitable growth of the regional customer base along with sales revenue.
- Leading direct service technicians in California and Pacific Northwest
- Promote safety, growth, operational excellence and personnel development.
- Reviews monthly, quarterly and annual financial statements and makes business adjustments as required
- Collaborates with the Service Back Office to achieve maximum technician efficiency as well as world class customer satisfaction
- Manage existing customer contracts, contract reviews and work on penetrating those accounts
- A valid driver's license.
- Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
- Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
- Customer facing or field service experience preferred. Commercial experience desired.
- Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration
- 1 - 3 years electro /mechanical repair or weighing industry experience.
- The ability to obtain and maintain a valid Weights & Measure license for assigned service area. * Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook.
- The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
- The ability to travel overnight, which may be up to 10% on avg.; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company assigned vehicle, but may be required to travel by plane.
- Residence within the service territory.
- The ability to work overtime in the range of 10 - 15% on average, but may be as high as 25% in a given time period.
- Willingness to be exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.
- Willingness to wear special protective equipment and clothing, as well as Personal Protective Equipment (PPE) when required.
- Willingness to work in varied work environments such as quality control/assurance, manufacturing, petrochemical or clean rooms.
- A company car with paid insurance for your work AND personal needs.
- All tools and equipment needed to perform the job and a clothing allowance
- Medical, dental and vision care coverage and a 401(k) savings plan with 4.5% company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here
Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com
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