Skip to main content
Logo for Mettler Toledo

Notre engagement
Votre talent

Rechercher

Service Contract Coordinator

Emplacement Leicester, Angleterre, Royaume-Uni Date de publication 17 juillet 2026 ID de l'offre 22624
Postuler maintenant Enregistrer la tâche
Our Opening and Your Responsibilities
Join Our Team as a Service Contract Coordinator!

Are you highly organised, customer-focused, and passionate about delivering an exceptional service experience?

We're looking for a proactive Service Contract Coordinator to join our Service Contracts team. In this fast-paced and varied role, you'll play a vital part in managing contract renewals, supporting customer enquiries, and ensuring our customers receive outstanding service at every stage of their journey.

Working closely with customers, field sales teams, and internal stakeholders, you'll help drive contract retention, process amendments accurately, and ensure service agreements are managed efficiently and professionally.

What You'll Be Doing

  • Managing monthly service contract renewals and achieving agreed renewal targets.
  • Preparing and issuing pipette quotations within agreed service level agreements.
  • Responding to customer leads and enquiries promptly, ensuring excellent customer service.
  • Handling customer escalations and resolving issues effectively.
  • Processing contract amendments accurately and efficiently.
  • Ensuring installed equipment is covered under the correct service agreements.
  • Maintaining and managing the Contracts Inbox.
  • Conducting proactive outbound calls to existing customers.
What You Need to Succeed
  • Excellent verbal and written communication skills.
  • Strong organisational skills with exceptional attention to detail.
  • The ability to prioritise and perform effectively under pressure.
  • Good working knowledge of Microsoft Outlook and Excel.
Our Offer to You
  • Strong work-life balance with 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
  • Option to buy or sell up to 5 additional leave days.
  • Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
  • Trustee-based pension scheme and life assurance at four times salary.
  • Fun, inclusive culture with team-building and charity events.
  • Family-friendly policies and flexible patterns.
  • Culture fostering creativity, autonomy, and success.
  • Commitment to learning and career progression.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Postuler maintenant Enregistrer la tâche
Working at Mettler Toledo Video

En savoir plus sur METTLER TOLEDO

Jetez un coup d'œil à une « journée dans la vie » d'un employé de METTLER TOLEDO. Quel que soit l'endroit où vous travaillez dans cette entreprise, l'esprit d'équipe transparaît. METTLER TOLEDO est peut-être exactement là où vous appartenez.

Explore this Location
A Fresh Approach to Lab Automation
Our Innovative Laboratory Solutions
To the Moon and Back - Weighing for NASA
The Sound of Climate Change

Connectons-nous

Rejoignez notre communauté de talents et recevez des mises à jour personnalisées sur nos opportunités.

S’enregistrer

Nous souscrivons au principe de l'égalité d'accès à l'emploi et valorisons la diversité au sein de notre entreprise. Nous prenons en considération l'emploi sans tenir compte de la race, de la couleur, de la religion, du sexe, de l'âge, de l'origine nationale, du handicap, de l'orientation sexuelle, de l'identité de genre, des informations génétiques, du statut d'ancien combattant protégé ou de toute autre classification protégée. Renseignez-vous sur vos droits en matière d'égalité des chances en tant que demandeur en vertu de la loi.

Retrouvez les résultats de notre Index égalité Femmes-Hommes ici.

METTLER TOLEDO s'efforce de rendre www.mt.com accessible à tous les utilisateurs. Si vous souhaitez communiquer avec nous au sujet de l'accessibilité de notre site Web ou si vous avez besoin d'aide pour remplir le processus de demande, veuillez communiquer avec nous à l'adresse Contactez-nous EEO@mt.com.