Field Service Technician – Lab & Industrial Weighing Products
Emplacement Dallas, Texas, États-Unis Date de publication 26 février 2026 ID de l'offre 21409- Perform scheduled preventative maintenance and calibration on industrial and lab weighing equipment (primarily floor scales, bench scales, balances, and pH meters) at customer sites, following established procedures and safety standards.
- Troubleshoot basic issues and support installations, projects, and repairs as needed, partnering with more experienced technicians when required.
- Provide end-user training so operators understand how to use and care for their equipment correctly.
- Use a company laptop and service software to document work performed, update service records, and maintain data integrity in the service database each day.
- Communicate closely with the Scheduling Analyst, Service Support Team, sales, and fellow technicians to meet customer uptime and response-time expectations.
- Maintain your company vehicle and assigned parts inventory in a clean, organized, and compliant manner.
- Support service revenue by identifying service or product needs and submitting sales leads in line with your experience level.
- Follow all company, customer, safety, and quality policies to ensure a safe work environment for yourself and others.
- Valid driver’s license required.
- Minimum of a High School Diploma or GED, or 5 years relevant experience in engineering, electronics, instrumentation, technology, computer science, or related technical roles.
- Customer-facing or field service experience preferred; commercial experience desired.
- Basic understanding of electrical and mechanical repair, PC networking, and software configuration.
- 1-3 years electro/mechanical repair or weighing industry experience.
- Ability to obtain a Weights and Measures licenses; failure to do so may result in termination.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to learn proprietary software and update information using METTLER TOLEDO programs.
- Willingness to travel overnight up to 10-25%, primarily by company vehicle but possibly by plane.
- Residence within the service territory required.
- Willingness to work overtime averaging 10-15%, up to 25% as needed.
- Exposure to worksite hazards including chemicals, traffic, machinery, dust, cold, and fumes.
- Willingness to wear protective equipment and clothing when required.
- Position is safety sensitive; subject to drug and alcohol testing.
- Physical ability to frequently lift up to 50 pounds, carry, push, pull heavy loads, and perform movements like crouching, stooping, kneeling, and bending.
- A company car with paid insurance for your work use
- All tools and equipment needed to perform the job and a clothing allowance
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment
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