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Team Leader - Product Support

Location Bombay, Maharashtra Date de publication January 10, 2025 ID de l'offre 18432
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Our Opening and Your Responsibilities
Job Description:

• People manager role.
• Be an expert on electrochemistry measurement as a technique for laboratory applications.
• Provide pre- and post- sales support to internal (sales and service team) and external (dealers and end-customers) stakeholders.
• Provide support via email-based support tool, telephone or online discussions.
• Conduct online and classroom trainings for sales and service colleagues from Market Organizations in the Asia-Pacific region.
• Conduct online as well as on-site trainings, webinars/seminars and product demonstrations/workshops for the end-customers of Asia-Pacific market.
• Conduct online global sessions for Good Electrochemical Practices and Application Sessions.
• Write workflows for various applications using MT data-management tool (LabX) and Automation for high-throughput.
• Create training material and various reference documents as a part of our internal database.
• Develop application and service expertise within the team.

What You Need to Succeed
Minimum Qualification / Requirements:

• Ph.D. in Analytical/ Physical Chemistry or Engineering, desirable knowledge in electrochemistry/ titration/ water analysis.
• Experience: 5 years in industry – Pharma, analytical labs or instrumentation. Work experience in MNC preferred. No Freshers.
• Excellent analytical ability for problem solving and analytical hand in laboratory work.
• Knowledge of Advanced Excel and Power Point.
• Excellent verbal and written communication; skilled in comprehensive report writing and data compilation.
• Team performer as well as team handling experience. Well-organized. Good intercultural soft skill.
• Willing to travel within the country as well as in the Asia-Pacific region for customer demonstrations and trainings.
Our Offer to You
 "One Team" that thrives on collaboration and innovation
Opportunities to work with Global teams
An open, fair and inclusive environment
Multitude of learning and growth opportunities
Medical insurance for you & your family, with access to Telemedicine application
A brand name that is identified worldwide with precision, quality, and innovation.
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About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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