Team Leader Service Administration (all genders)
Ubicación Varsovia, Voivodato de Mazovia, Polonia Fecha de publicación 13 abril 2026 ID de la oferta 21741- Lead a service administration team of 10+ direct reports responsible for one of the process areas.
- Hire, train, motivate and develop team members, including setting goals, measuring and documenting performance.
- Ensure high quality and timeliness of the tasks delivered by the team.
- Monitor team performance, productivity and quality, take improvement actions if required.
- Assure right back-up structure, create and keep up-to-date documentation for all processes assigned to the team.
- Ensure that work in the team is evenly distributed (well trained, clear guidelines).
- High quality reporting on workload and operational problems, proactive approach to problem solving.
- Build and maintain strong relationships with the stakeholders.
- Prepare statistics and reports related to service administration.
- 2-3 (or more) years' professional experience in similar position,
- Proven experience in a leadership or supervisory role,
- Very good knowledge of French (min. B2 level),
- Very good knowledge of English,
- Strong communication and interpersonal skills and ability to motivate and inspire a team,
- Problem-solving and conflict-resolution skills,
- Organizational and time-management skills,
- Knowledge of SAP or other ERP system (would be an asset).
- Contract of employment,
- Annual reward,
- Flexible working hours,
- Hybrid work model ,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development,
- Wellbeing activities, CSR, with space for your initiatives*
- Discounts for meals and special offers at Platan Business Park,
- The possibility to build your experience in an international company that brings innovations that matter,
- Work in an international environment and the possibility to use English in everyday activities,
- Work with people who are passionate about delivering outcomes and a culture of simplification and ownership.
- CV selection – we contact selected candidates
- Phone screening with a recruiter (approx. 15 min)
- Initial interview with the Manager (videoconference)
- F2F meeting in Warsaw office.
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