Technical Support Specialist with French
Location Varsovia, Voivodato de Mazovia Fecha de publicación September 03, 2024 ID de la oferta 17136- Provide 1st and 2nd level technical support for Ohaus and MT Online dealers and end users in all technical aspects relating to our weighing and electro-chemistry products – repairs, trouble shooting, applications, documentation, and product information.
- Resolving product or service problems.
- Ensuring and providing quality service to internal and external customers.
- Support and prepare the administration in relation to warranty failures.
- Continuous improvement of technical know-how, language skills and software understanding.
- Proficiency in French and English language,
- Good communication and planning skills, as well as customer orientation,
- Tech savvy mindset.
- SAP or other ERP system experience,
- Previous experience in customer service, customer facing role will be an asset,
- Knowledge of other language like German, Spanish or Italian.
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus ,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) ,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer ,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
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