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Service Administration Specialist with English (All Genders)

Ubicación Varsovia, Voivodato de Mazovia, Polonia Fecha de publicación 05 agosto 2026 ID de la oferta 22696
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Our Opening and Your Responsibilities
We would like to invite you to join our team for a back-office position within Service Administration.

Key Tasks and Responsibilities 
  • Process service orders, control quality and completeness of reports delivered by technicians,
  • Invoice of services, repairs and installations, ensure timely and accurate billing to customers, 
  • Manage customer data, update data in the system based on information delivered by technicians or customers, 
  • Manage service contract,
  • Handling customer inquiries,
  • Processing customer complaints (controlling quality of the created invoices and completeness of reports delivered by technicians, checking the correctness of the issued documents, issuing relevant corrections),
  • Ensure complete and timely electronic archiving all relevant documents.
What You Need to Succeed
  • Professional experience in similar positions,
  • Very good knowledge of English (min. B2 level), 
  • Well-developed MS Office skills, 
  • Quick perception, excellent attention to detail, 
  • Ability to work according to clearly defined rules and timelines.
Our Offer to You
  • Contract of employment [umowa o pracę], we are looking for a long term cooperation,
  • Annual reward ,
  • Hybrid work model (3 days of working from the office per week),  
  • A diverse and inclusive workplace,
  • Festive benefits paid in April and December,
  • Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
  • Possibility to extend medical care to family members,
  • Life insurance with possible extended scope,
  • Sports card (Medicover),
  • Language courses,
  • A vast training offer to support your development,
  • Wellbeing activities, CSR, with space for your initiatives*,
  • Discounts for meals and special offers at Platan Business Park.
*We are focusing on entertainment and supporting your physical and mental health – check outour LinkedIn profile!

The recruitment process consists of the following steps:
  • CV selection – we contact selected candidates
  • Phone screening with a recruiter (approx. 15 min)
  • Initial interview with the Manager (video conference, approx. 1 hour)

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
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Somos una empresa que ofrece igualdad de oportunidades y valoramos la diversidad en nuestra empresa. Damos consideración para el empleo sin distinción de raza, color, religión, sexo, edad, origen nacional, discapacidad, orientación sexual, identidad de género, información genética, estado de veterano protegido o cualquier otra clasificación protegida. Conoce Tus derechos de EEO como solicitante según la ley.

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