Product Specialist - Rapid Microbial Detection
Location Petaling Jaya, Selangor Date posted September 18, 2024 Job ID 17467Our Opening and Your Responsibilities
POSITION DESCRIPTION:
Reporting to the Sr. Product Manager – Microbial Detection, this position is responsible for product, technical sales and applications support for METTLER TOLEDO Thornton Microbial Detection Analyzers and related products worldwide. Specific focus is within the pharmaceutical markets that need advanced applications and product technical knowledge. The Product Specialist will assist Product Management and local sales channel partners by providing technical sales and application support for various application areas. This position is highly team-oriented, working closely with various account management teams, the Microbial Detection Marketing Group, Regional Sales Managers, and other TACs.
Travel is expected to customer sites as well as key conferences as and when required. Expected travel is between 40 and 60 percent.
RESPONSIBILITIES:
- Active participation in the sales process including pre and post sales customer visits. Work with Product Manager and sales teams to develop opportunities to technical close.
- Develop strong application knowledge and serve as recognized expert for product and trainer for global Marketing, Sales, and Service.
- Customer support and development to include on-site training, technical services, application feasibility studies, and pre/post sale support for data analysis, commissioning and maintenance supports.
- Develop strong technical product knowledge as well as a working knowledge of competitive and complementary technologies and solutions.
- Specific customer applications support, consulting and training of new and existing users.
- Identify and develop application solutions that provide high value to the pharmaceutical markets.
- Actively provide input for new products, software, and service offerings to product management.
- Direct the transfer of knowledge and data from application feasibility studies, industry applications, and technical journals and publications to product management for future product development.
What You Need to Succeed
- BS Degree in science, engineering, or life sciences. Microbiology or Biology is a plus.
- Must have 3 to 5 years' experience with analytical instrumentation and/or pure & ultrapure water purification systems development, sales or applications support.
- Prior experience with customer-facing positions is highly desirable.
- Experience with technical sales and service of pharmaceutical equipment, customer support, troubleshooting, and data analysis will be desirable.
- Experience in Pharmaceutical, pure, and ultrapure water purification systems and/or Ultrapure Water measurement, design, regulations, and control are desirable.
- Strong critical thinking and problem-solving skills
- Strong written and oral communication skills for direct communication with customers, co-workers and partners at all levels, all functions and all regions of the organization.
- Has a customer and commercial orientation.
- Self-motivated and has a continuous improvement mindset.
Our Offer to You
- 1.5 months contractual bonus
- Global exposure
- Career development
- Medical and dental benefits
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Get to Know METTLER TOLEDO
Take a look at a “day in the life” of a METTLER TOLEDO employee. No matter where you work in this company, the team atmosphere comes through. METTLER TOLEDO may be precisely where you belong.
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