Learning & Development Coordinator
Location Petaling Jaya, Selangor Date posted September 09, 2024 Job ID 17364- LMS North American Administrator, managing students, class set-ups, reporting, and training activities for regional training programs.
- Ensure compliance of training administration to organizational policies, procedures, and best practices.
- Respond to and troubleshoot inquires related to training course issues and escalate to support resources.
- Create and administer the necessary SharePoint sites and Microsoft Teams platforms for use by learners and faculty members. Assist with other HR SharePoint sites relative to posting content and providing advice on information sharing.
- Create training evaluations in Microsoft Forms with the ability to condense data into charts and summary.
- Communicate necessary training details to students, faculty, and external providers.
- Prepare reports reflecting training activities and corresponding participation. Manage and track expenses, working with Finance to prepare and distribute accurate and timely invoices.
- Collaborate with Group Training administrative personnel to ensure consistency and standardization of learning activity setups across LMS and SharePoint sites.
- Assist Training Leader with virtual training activities through the management and monitoring of using TEAMS for delivery. This includes but is not limited to, the organization of regional training sessions and breakout session rooms, assisting the facilitator with moderating and interactivity, engagement with participants regarding expectations and tool usage, and technical troubleshooting.
- Assess and provide everything needed related to in-person training activities including appropriate student lodging, transportation, when necessary, and acceptable food choices.
- Support on-site training classes by prepping room prior to class, meeting caterer for lunches, and close down after training sessions.
- A Bachelor's Degree or equivalent combination of education and related experience in HR, or Training & Development.
- Proficient-to-advanced M/S Office skills including Excel, Word, Outlook and PowerPoint.
- Experience with the creation and maintenance of SharePoint sites.
- Experience with SumTotal, Learning Management System.
- The ability to use presentation skills is also beneficial for the delivery of logistical and informational aspects of training.
- Excellent follow-through, ability to meet deadlines, decision-making and multi-tasking skills, and excellent communication and written skills.
- Working hours: 8:30PM to 5:30AM (supporting US market)
- 1.5 months contractual bonus
- Global exposure
- Career development
- Medical and dental benefits
- Shift allowance for supporting US market
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